Concepcion Mejia

Managed cashier with override, help customer, help upsell, credit card, keep line down ,customer number one ,, assist members at selfcheckout offer credit cards and upgrades.

• Assisted in managing member inquiries and providing information on services and benefits.
• Supported membership enrollment processes by facilitating documentation and data entry.
• Maintained accurate records of member activities and interactions within database systems.
• Consistently went above and beyond in terms of delivering exceptional experiences for each individual who chose to join our organization, leading to increased word-of-mouth referrals and organic growth over time.

• Assisted in food preparation and service, adhering to health regulations and standards.
• Maintained cleanliness and organization in dining areas, ensuring guest satisfaction and safety.

• Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Developed training programs for staff, fostering skill development and team cohesion.
• Analyzed sales reports to identify trends and drive strategic marketing initiatives.
• Oversaw financial performance, ensuring compliance with budgetary guidelines and cost controls.
• Coordinated scheduling to maintain optimal staffing levels during peak hours.
• Enhanced employee engagement through regular feedback sessions and recognition programs.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer balances and reconciled discrepancies.
• Provided exceptional customer service, resolving issues promptly and effectively.
• Answered questions about store policies and addressed customer concerns.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

• Led daily operations to enhance service efficiency and customer satisfaction.
• Implemented inventory management systems, optimizing stock levels and reducing waste.
• Collaborated with corporate leadership on operational strategies to improve overall performance.
• Supported team members with various administrative tasks, contributing to a well-functioning office environment.
• Contributed to a positive work environment through excellent interpersonal skills and collaborative teamwork efforts.
• Greeted visitors and answered incoming telephone calls and assisted or directed visitor or caller to appropriate individual or office to foster pleasant service experience.
• Processed incoming correspondence, assembled and distributed notices, letters and other materials and created and maintained files to promote efficient flow of communication.
• Processed customer transactions efficiently using POS systems.
• Handled cash and credit transactions accurately, ensuring financial integrity.
• Monitored stock levels and communicated needs to management promptly.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.

• Maintained cleanliness and organization of dining and service areas.
• Assisted customers with menu selections, enhancing overall experience.
• Collaborated with team members to meet daily service goals effectively.
• Resolved customer inquiries and complaints to improve satisfaction levels.
• Assisted customers with menu inquiries, promoting upselling of additional items.
• Maintained cleanliness and organization of workstations, adhering to food safety standards.
• Collaborated with team members to enhance service speed during peak hours.
• Utilized point-of-sale systems to track inventory and manage cash registers effectively.
• Handled customer complaints professionally, resolving issues to maintain satisfaction levels.
• Trained new staff on operational procedures and customer service best practices.
• Monitored stock levels and reported shortages to ensure continuous product availability.