Concepcion Santos
Greeley,CO
Summary
FEMA INCIDENT MANAGEMENT TRAINJNGS
Overview
10
10
years of professional experience
1
1
Certification
Work History
Production Team Member 1A
Vestas Blades
Windsor, CO
04.2024 - Current
- Efficiently operates manufacturing equipment with a strong commitment to safety protocols
- Adheres to Process Work Instructions and engages in manual production processing to accurately fit and assemble components, such as bolts, screws, shafts, or bearings into a complete assembly.
- Exceed our production benchmarks by completing specific tasks within the designated timeframe, playing a key role in the collective success of our team objectives.
- Lift, position, and/or remove material from work areas.
- Load, stack and transport materials by hand, truck, crane or jib
- Read and comprehend Work Process Instructions and translate that into the ability to perform the tasks.
- As well as any ad hoc duties that may be assigned.
International Documents Shipping Coordinator
JBS Corporate Office
Greeley, CO
09.2022 - 06.2023
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Confirm customers' info; names, addresses, and billing information, product numbers, and specifications of items purchased using the company's standard verification procedures.
- Inspect outgoing work for compliance with customers' specifications.
- Prepare and ship Customer’s original documents before containers arrive at port.
- Receive and respond to customer complaints.
- Attend and participate in Department meetings.
- Mentor new hire.
- Perform other assigned duties.
Crises Counseling Outreach Worker
Community Guidance Center-CHCC-CCP
Saipan, NMI
02.2019 - 02.2022
- Conduct and provide telephonic mental health support to COVID19 clients.
- Assess clients mental health needs and provide mental health assistance through available resources.
- Visit clients in homes and provide mental health education.
- Facilitate Training
- Submit reports and challenges to management for support and improvement of the program.
- Perform other administrative duties.
Disaster Case Management Supervisor
Community Guidance Center-CHCC-DCM
Saipan, NMI
01.2020 - 04.2021
- Assess client needs for recovery plans.
- Develop and implement recovery strategies.
- Connect clients with appropriate resources.
- Maintain client documentation.
- Determine eligibility for programs.
- Link clients to eligible resources.
- Keep records and prepare management reports.
- Conduct home visits for need assessments.
- Participate in community outreach events.
- Review and interview Case Management applicants.
- Train Case Managers on policies.
- Develop Standard Operating Procedures (SOPs).
- Manage data entry and administrative tasks.
Lead Disaster Case Management
NMI Disaster Professionals
Saipan, NMI
02.2019 - 12.2019
- Duties & Responsibilities: Same as previous job.
Disaster Case Management Supervisor
American Redcross - Disaster Case Management
Saipan, NMI
10.2015 - 06.2018
- Duties & Responsibilities: Same as previous job.
Education
BA Degree - Family Counseling & Therapy
BYU Idaho Online
01-2021
undefined
Pathway - BYU Idaho Online
01-2018
Business Management Emphasis - Accounting
Northern Marianas College
01-2006
GED High School Diploma - undefined
Northern Marianas College
01-2003
Skills
Experience: Over 1 year and 7 months at Vestas (since April 2023) with a strong focus on Component/Carbon
Language Proficiency: Fluent in English, with advanced reading and writing skills
Training & Instruction: Proven ability to develop and deliver training programs, instructions, and manuals tailored to diverse audiences, including large groups, one-on-one sessions, and small teams
Presentation Skills: Effective communicator, skilled in presenting information to employees, supervisors, and managers
Technical Skills: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Outlook) with intermediate capabilities
Creative Training Development: Ability to design engaging training materials to enhance learning
Project Management: Experienced in completing tasks and projects within established deadlines
Adaptability: Highly adaptable and flexible in dynamic work environments
Work Ethic: Committed to excellence, dependability, and a strong dedication to team and company success
Certification
- Youth Mental Health First Aid
- Hands On CPR Presenter.
- Skills for Psychological First Aid (SPFA)
- Psychological First Aid (PFA)
- CPR & First Aid Certification.
- Certificate of Completion – Casework & Recovery Planning Management.
- Certificate of Completion – Disaster Compliance & Ethics Training.
- Certificate of Completion – Diversity Sensitivity & Awareness.
- Certificate of Completion – Basic Instructor Fundamental / Disaster Responder.
- Certified Supervisory Access Operator of Client Assistance System (CAS 2.0) and Coordinated Assistance Network (CAN) – American Red Cross Data Management Operation Software systems.
- Completed Introduction to Incident Command System - ICS 100.
Timeline
Production Team Member 1A
Vestas Blades
04.2024 - Current
International Documents Shipping Coordinator
JBS Corporate Office
09.2022 - 06.2023
Disaster Case Management Supervisor
Community Guidance Center-CHCC-DCM
01.2020 - 04.2021
Lead Disaster Case Management
NMI Disaster Professionals
02.2019 - 12.2019
Crises Counseling Outreach Worker
Community Guidance Center-CHCC-CCP
02.2019 - 02.2022
Disaster Case Management Supervisor
American Redcross - Disaster Case Management
10.2015 - 06.2018
BA Degree - Family Counseling & Therapy
BYU Idaho Online
undefined
Pathway - BYU Idaho Online
Business Management Emphasis - Accounting
Northern Marianas College
GED High School Diploma - undefined
Northern Marianas College