CONCHITA N. EDMONDS
Dumfries,VA
Summary
Professional administrative professional with an active SECRET security clearance. Possess over 35+ years of combined experience and training specializing in human resources and office administrative management support. Consistently exceed expectations with an exceptional ability to perform in an individual setting or team oriented projects. Proficient in managing, overseeing staff and management of priorities, dedicated multitasker with excellent communication skills and attention to detail. Experienced Administrative Professional/IT Specialist. A dedicated team player. clerical, administrative, information management, cybersecurity awareness, and personnel security administration experience. Strong analytical, evaluation and interpretation skills. Self-motivated individual with advanced office skills, and a strong desire to improve the efficiency and quality of any growing organization. A professional with highly developed problem-solving skills, decision-making and leadership abilities.
Overview
37
37
years of professional experience
Work History
Business Analyst – Contract Team Lead
Analytic Strategies, LLC/Culmen International
07.2018 - Current
- Company Overview: Division of Department of Homeland Security
- Schedule Monthly Project Management Reviews for Capability Delivery - Business Operations
- Around 15 Project Management Review companies – Schedule In-Person or Paper Reviews
- Coordinate slides to the attendees throughout the Outlook invite list
- Facilitate the Project Management Review, in-person meeting and distribution
- Call into the conference bridge and take attendance over the phone
- Capture action items during the Project Management Review meetings
- Send action items to all in attendance within the contract/CORs
- Update PMR Task spreadsheet and facilitate the information to the CORs
- Support HR/Human Capital with updating information into SharePoint
- Example: IDP, Telework agreements, AWS and SOP’s
- Develop guidelines/SOPs to assist in improvement of HR/Human Capital processes
- Set-up interviews, visitor requests for Capability Delivery HR/Human Capital
- Respond or send requests supporting the Capability Delivery BusOps mailbox
- Update Floor Plans for Capability Delivery within CISA/DHS
- POC for facility issues - send out service tickets for copier repairs, kitchen service or office supplies when requested (back-up)
- Contact building management regarding maintenance issues
- Prepare and send project management deliverables/tasks and activity reports weekly
- Conduct weekly status meetings with executive leadership regarding new projects, upgrades and staffing
- Assisted with project planning and delivery, wrote procedures and discussed the delivery of projects and efforts requested from the government
- Responsible for liaison with business groups, development team, implementation, and training team
- Serve as Project Manager for major projects, involving cross-functional resources, including off site equipment moves, major workstation deployments, integration of new locations and users into existing operations along with the responsibility for facility equipment, which included, inventory labeling, tracking, storage and donations
- Support HR/Human Capital best practices to create a center of excellence
- Support management advisory services in all HR/Human Capital functional specialties
- Identify/resolve complex HR/Human Capital problems within the contract and Federal staff
- Support projects that include performing analysis of existing and new HR requirements
- Advise managers on succession planning
- Division of Department of Homeland Security
Executive Secretary to the Acting Director
PotomacWave Consulting, Inc.
02.2017 - 05.2018
- Company Overview: Department of Homeland Security
- ISCD Daily Touchpoint Sync with Acting Director, Deputy Director and Chief of Staff (Monday through Friday)
- Brief the ISCD Daily Touchpoint calls with Senior Leadership (Monday through Friday)
- Manage the Acting Director and Deputy Director’s (DD) Calendars
- Prepare the Acting Director daily and weekly binder/materials
- Attend conference calls as needed
- Coordinate travel arrangements through Concur
- Create Travel authorization and vouchers in CGE - including international travel
- Coordinate Meetings (internal, external stakeholders meetings)
- Handle car service with the Executive Sedan Company for the Acting Director
- Submit security forms for the Director’s and DD’s non-DHS visitors, including interagency government partners and non-government stakeholders as they are confirmed
- Welcome and escort DHS visitors, when requested
- Receive ESTT Training – Executive Secretary Back-up
- Reserve conference rooms for senior leadership through DHS scheduling tools
- Complete other Front Office Projects as needed
- Department of Homeland Security
Contract Support Cyber Pay Analyst
NPPD Office of Management
11.2016 - 02.2017
- Company Overview: Office of Cyber and Infrastructure Analysis
- Work closely with the Cybersecurity Pay Programs Senior Advisor
- Update FAQs Sheet – Cyber Pay Questions
- Administrative support - Note taking and updating slides and printing for meetings
- Help program the FED Navigator System
- Navigator roll-out plan
- Update information into SharePoint
- Office of Cyber and Infrastructure Analysis
Administrative Analyst
Office of Cybersecurity & Communications (FNR/DHS)
03.2016 - 11.2016
- Work closely with the client to support needs and requirements
- Collect, analyze, and provide data to produce reports
- Efficiently maintains schedules and calendars for Federal Network Resilience (FNR) Division at the Department of Homeland Security (DHS) senior executives
- Manages internal and external correspondence for coordination of responses and ensures compliance with deadlines and identified requirements
- Serves as an alternate Travel Coordinator in the Concur Government Edition Official Travel system and time keeper in the WebTA system
- Serves as the FNR Security Liaison for the processing of all contractor suitability requests to the Office of Cybersecurity and Communications Security Division
- Prepare, track and manage all suitability cases and submits required forms (DHS Form 11000.25, DHS Form 11000.14, Datawatch/Kastle Card access form, DHS Form 3130 and Wireless Request Form); communicates with senior managers and new employees to ensure a seamless onboarding experience
- Handles complex problems and issues as they arise regarding on-boarding and off-boarding of employees and works with various POC’s from external offices to resolve issues to our senior leadership’s satisfaction
- Independently reviews, responds and/or triages incoming inquiries received from various government entities through the CAT application on behalf of FNR Division; manages incoming inquiries and issues, analyzes situations presented and responds independently on behalf of Division or redirects issues to other subject matter experts
- Develop and expand CAT Frequently Asked Questions (FAQ) on site, as repeat questions and issues arise, to proactively address customer questions up front
- Manage all office operations including mail, office supplies/equipment, and IT Support; partners with the Chief Administrative Office (CAO) on various human resources actions such as contributing to New Employee Orientation, performance management and work schedule documentation collection and management
- Update required documentation for the CS&C FNR human capital repositories and tracking spreadsheets
- Provide overall logistics support/coordination with regard to facility moves, space allocations
- Facility modifications - cost estimates review for equipment, labor, materials and other related costs
- Inspection of construction and installation
- Safety and security policy implementation and adherence
- Provide executive –level administrative support to the HR Specialist and HR Team
- Executive Tasker, Continuity of Operations and emergency evacuation procedures
- Provide facility support: preparing cubicles for new hires, submitting IT requests, and addressing ad-hoc facility needs
- Provide monitoring and response support for the FNR CDM email account
- Review all FNR Travel Authorizations; gathering travel justification for all travel for FNR Division Leadership review and notifying travelers /respective Branch Chiefs of approval/disapproval
- Create assignment of new accounts in the travel system “Concur Gov” for FNR government staff
- Review all expense reports for approval and final submission
- Provide Senior Executive Level support to the FNR Leadership
- Foster IT/facilities relationships, which expedite requests and resolution of any issues
- Create/process purchase card requests for staff training, supplies etc
- Interface with DHS IT Support to ensure conference lines are available and adequate
- Execute passing security clearances for classified topic discussions, and issuing and processing Visitor Access Requests as required between government agencies, as well as visitors to DHS
Property Assistant
GreenKey LLC
05.2015 - 03.2016
- Company Overview: Newmark Grubb Knight Frank, Vienna, VA
- Manage schedules and day-to-day plans, analyze administrative processes and /programs in one or more of the following areas: personnel management/administration, travel, budgeting and financial management, procurement and contracting, property management, and supplies
- Prepare, review and respond to correspondence within the organization
- Act as the liaison within the engineers, and vendors
- Research and analyze problems and issues within the office
- Review contracts and direct overall planning, and budgeting
- Preparation of budgets/proposals
- Monitor contracts to ensure objectives are being met and if resources are being applied appropriately and provide detailed reports to management
- AP and AR billing and deposits
- Perform operations analysis and reporting
- Newmark Grubb Knight Frank, Vienna, VA
Employee Engagement/Human Resources Manager and Office Manager
AKIMA, LLC
09.2006 - 05.2015
- Company Overview: Herndon, VA
- Perform in a dual role within the organization as the Employee Engagement/Human Resources Manager and Office Manager
- The Employee Engagement/Human Resources role involves human resources generalist activities in conjunction with overall administrative support
- The role of Office Manager involved supporting the logistics, security/safety and facility functions of the organization
- Perform as the lead for the development and implementation of all internal marketing and communication strategies, recognition programs and events with a focus on improving culture and employee engagement
- Identify and implement metrics to measure property performance and develop action plans for continuous improvement
- Partner with various corporate departments to support corporate social responsibility
- As a strategic partner, develop key initiatives to promote and achieve a culture of service excellence and employee engagement which involve the following areas:
- Direct overall planning, budgeting for the human resources and administrative function
- Coordinate the development of policies and procedures for all pertinent laws, regulations as it relates to staff, budget and facilities
- New hire on-boarding, policy implementation/interpretation
- Develop employee recognition strategies
- Provide ongoing analysis of key data identifying employment trends and reporting to senior management
- Tuition Reimbursement and Referral Program administration
- Production of internal communications (newsletters, e-blasts, etc.)
- Develops, evaluates and implements new policies as required
- Establish and maintain records of forecasted project milestones and available funding
- Monitor contracts to ensure objectives are being met and if resources are being applied appropriately and provide detailed reports to management
- Preparing and conducting employee performance evaluations
- Maintain an electronic library of position descriptions, organizational charts, and function statements to facilitate use of available information
- Review application of Fair Labor Standards Act (FLSA) to ensure adherence to regulatory compliance
- Provide evaluation statements in various formats including the factor evaluation system to justify classification determination and findings
- Advise management on appropriate use of accretion of duties to ensure adherence to established guidelines
- Provide recommendations to management on various aspects of human resources documents/actions (e.g
- Position management, classification standards, etc.) to ensure adherence to federal regulations and policies
- Provide advice to management on various compensation issues (e.g., Fair labor Standards Act, Locality Wage Surveys, Shift work, overtime) to ensure adherence to regulations and policies
- Advise management regarding supervisory to employee ratios to ensure organizational goals are met
- Clarify human resources-related policies and procedures to management and supervisors to ensure adherence to regulations and policies
- Review Office of Personnel Management classification standards to determine appropriate standards that should be used to evaluate position description
- Provide advice to management regarding organizational structures to facilitate career development, while considering the organizations mission requirements
- Provide information to employees regarding classification appeal process and documentation requirements to support staff needs
- Provide guidance to managers on completing documentation (e.g
- Position Description Cover Sheet, Optional Form-8) to ensure adherence to established federal policies
- Manage the general maintenance of facility and office equipment
- Plan, budget and schedule facility modifications, including estimates on equipment, labor materials and other related costs
- Space allocation, layout, expansions/modifications
- Facility modifications (cost estimate review for equipment, labor, materials and other related costs
- Inspection of construction and installation
- Parking program maintenance
- Provide overall logistics support/coordination with regard to facility moves, space allocation, etc
- Safety and security policy implementation and adherence
- Maintain successful vendor relationships – process purchase orders and invoicing
- Serve as Facility Security Officer Assistant – process clearances, badge requests, security policy implementation, security file maintenance, and telecommunications
- Manage multiple complex travel calendars to include scheduling appointments and arrange meetings, coordinating itineraries and booking travel arrangements and lodging and meeting accommodations
- Complete and submit expense reports for the Executive Management team
- Arrange corporate company events
- Proactively ensure a safe work environment
- Organize and maintain files and records
- Herndon, VA
Office and Associates Manager
WMF/Prudential Mortgage Capital Co.
02.1998 - 09.2006
- Company Overview: McLean, VA
- Provided direct support to the CEO, CFO, Managing Director, Operations, Accounting, IT & HR departments
- Managed administrative staff – mailroom and receptionist
- Space Planning/Lease Management
- Liaison to the Newark, NJ office for payroll and attendance for the executive and operations departments
- Provided support to public relations and marketing departments – working closely with vendors, suppliers and consultants
- Identified and retained as needed temporary help
- IT/security setup and upgrades
- McLean, VA
Administrative & Production Assistant
NHP, Inc.
02.1997 - 02.1998
- Company Overview: Vienna, VA
- Vienna, VA
Administrative Assistant
Chase Manhattan Bank and Mortgage
08.1992 - 02.1997
Product Mgr/Admin Asst.
Compusearch Software Systems
07.1990 - 08.1992
- Company Overview: McLean, VA
- McLean, VA
HR/Admin. Asst.
Chevy Chase Savings Bank, FSB
07.1988 - 07.1990
- Company Overview: Vienna, VA
- Vienna, VA
Education
Business Communications
Northern Virginia Community College
Washington Business School
Project Management for PMP Training
Agile & DevSecOps 101
BA -
Stratford University
01-2024
Skills
- Security Clearance
- Office Management
- Facilities Management
- Contract Management
- Human Resources
- Employee Engagement
- Budgeting
- Process Policy Implementation
- Facility Security Administration
- Communications
- Logistics
- Leadership
- Microsoft Teams
- Microsoft 365
- Windows 10
- MS Office Suite
- JPAS
- Outlook
- Freelance
- PeopleSoft
- Costpoint
- Concur
- Cognos
- Deltek Time & Expense
- SharePoint
- DTS Training
- ADP
- AVID
- Oracle
- Windows XP Professional
- Hewlett Packard
- Dell
- Gateway
- Xerox Copier/Printers
- HP Network and Deskjet Printers
- Blackberry
- Apple iPhones/iPads
- Audio Visual
Professional Organizations Affiliation
- Notary - National Notary Association
Qualifications Summary
Professional administrative professional with an active SECRET security clearance. Possess over 35+ years of combined experience and training specializing in human resources and office administrative management support. Consistently exceed expectations with an exceptional ability to perform in an individual setting or team oriented projects. Proficient in managing, overseeing staff and management of priorities, dedicated multitasker with excellent communication skills and attention to detail. Experienced Administrative Professional/IT Specialist. A dedicated team player. clerical, administrative, information management, cybersecurity awareness, and personnel security administration experience. Strong analytical, evaluation and interpretation skills. Self-motivated individual with advanced office skills, and a strong desire to improve the efficiency and quality of any growing organization. A professional with highly developed problem-solving skills, decision-making and leadership abilities.
Timeline
Business Analyst – Contract Team Lead
Analytic Strategies, LLC/Culmen International
07.2018 - Current
Executive Secretary to the Acting Director
PotomacWave Consulting, Inc.
02.2017 - 05.2018
Contract Support Cyber Pay Analyst
NPPD Office of Management
11.2016 - 02.2017
Administrative Analyst
Office of Cybersecurity & Communications (FNR/DHS)
03.2016 - 11.2016
Property Assistant
GreenKey LLC
05.2015 - 03.2016
Employee Engagement/Human Resources Manager and Office Manager
AKIMA, LLC
09.2006 - 05.2015
Office and Associates Manager
WMF/Prudential Mortgage Capital Co.
02.1998 - 09.2006
Administrative & Production Assistant
NHP, Inc.
02.1997 - 02.1998
Administrative Assistant
Chase Manhattan Bank and Mortgage
08.1992 - 02.1997
Product Mgr/Admin Asst.
Compusearch Software Systems
07.1990 - 08.1992
HR/Admin. Asst.
Chevy Chase Savings Bank, FSB
07.1988 - 07.1990
Washington Business School
Project Management for PMP Training
Agile & DevSecOps 101
Business Communications
Northern Virginia Community College
BA -
Stratford University
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