Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Concilie Jules

Bettendorf,IA

Summary

Seasoned Caseworker from World Relief Moline, adept in records management and building client rapport. Achieved significant improvements in case efficiency and client satisfaction through innovative case management techniques and effective family engagement. Expert in regulatory compliance and service support, demonstrating a profound impact on client well-being and trust.

Overview

3
3
years of professional experience

Work History

Caseworker

World Relief Moline
Moline, IL
08.2023 - 01.2025
  • Assisted patients needing additional support by scheduling and managing appointments.

  • Coordinated between various entities to manage cases.
  • Coordinated referrals for mental health counseling, substance abuse treatment and other community resources.
  • Built trust and rapport with clients to facilitate effective support.
  • Attended professional trainings related to best practices in case management techniques.
  • Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
  • Recorded comprehensive case notes and follow up documentation for admitted and transferred clients. Visited clients at residence to assist courts with custody decisions and conduct home study assessments.

DSP

REM
Davenport, IA
12.2021 - 01.2025

Monitored client's Activity levels and helped prevent sedentary behavior. Consulted with client care team to continually up date care plans

Helped clients communicate with loved ones by typing written messages and relaying virbal messaged. Built strong and trusting rapport with clients and loved ones.

Drove clients to doctor's appointments and social outings. Maintained detailed records of services performed on clients. contacted medical providers on behalf of clients to follow upon appointments.

Recorded clients status progress and challenges in logbooks and reports. organized oral medications for client following dosage and schedule requirements. Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.

Education

Associate of Arts - Medical Assistant

Helmoton College
Davenport, IA
03-2017

High School Diploma -

RockIsland Hight School
Davenport, IA
01-2012

Skills

  • Records management
  • Child placement assessments
  • Family engagement
  • Client engagement
  • Regulatory compliance
  • Interpretation
  • Service assistance and support

Languages

Swahili, Kirundi, kinyandwanda,
Professional

Timeline

Caseworker

World Relief Moline
08.2023 - 01.2025

DSP

REM
12.2021 - 01.2025

Associate of Arts - Medical Assistant

Helmoton College

High School Diploma -

RockIsland Hight School
Concilie Jules