CONCITA BELL

I am earnestly seeking an opportunity to showcase my adeptness in office management skills, including Athena software proficiency, business acumen, and patient care expertise, in an office environment that values excellence. With over two decades of experience in an office setting, I have become proficient in organizational abilities and high-volume phone correspondence management. As an accomplished Patient Representative, I have gained recognition for superior provision of support to patients seeking reliable information regarding their insurance coverage, finance options, and documentation requirements. I am proficient in scheduling and database management functions, which facilitate streamlined communication and reduce correspondence backlogs. I am adept at identifying client needs and concerns, and I have improved engagement strategies and overall service effectiveness as a result. My strong interpersonal skills are underpinned by a commitment to professionalism, respect, and empathy towards clients. In addition, I am CPR certified with Basic Life Support and possess strong typing skills with a minimum speed of 40wpm. I am confident that my extensive experience and expertise can make a significant contribution to your organization.

communication,teamwork,leadership, patient care, problem-solving,time management,interpersonal,adaptability,detail-oriented,data entry,data collection,critical thinking