Summary

Overview

Work History

Education

Skills

Languages

Timeline

Confesor E. Rohena

Kissimmee,FL

Summary

Seasoned professional with a proven track record at Mavis Tire, excelling in tire balancing and team leadership. Demonstrates exceptional problem-solving skills and a commitment to excellence, resulting in a 20% increase in customer satisfaction. Expert in vehicle maintenance and adept at fostering positive client relations through clear and effective communication.

Overview

years of professional experience

Work History

Tire Technician

Mavis Tire

Kissimmee, Florida

01.2024 - 11.2024

Inspected tires for defects and wear, measured tread depth and determined need for replacement.
Replaced worn tires with new ones of the same size and type.
Balanced wheels using electronic machines to ensure even tire wear.
Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
Rotated tires and reset tire pressure monitoring systems.
Removed old tires from rims using specialized tools such as bead breakers and tire irons.
Checked tire inflation pressure on a regular basis and adjusted air pressure if needed.
Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
Assisted customers in selecting appropriate types of tires based on their driving needs.
Examined tire sidewalls for signs of damage or excessive wear due to improper alignment or overloading of vehicle.
Provided advice to customers regarding proper maintenance of their vehicle's tires.
Maintained cleanliness of work area at all times, including disposing of used parts properly in accordance with safety regulations.
Tested batteries, brakes, shocks, struts, suspension systems, exhausts system components and other parts related to tire installation process.
Adhered to all safety procedures when operating equipment such as lifts and hoists.
Attended training sessions provided by the company on a regular basis to stay up-to-date with latest technology trends.
Performed basic maintenance tasks such as oil changes, brake jobs and filter replacements.
Performed tire rotations, mounts, and balancing on vehicles.
Inflated tires to prescribed PSI to meet load requirements.
Cleaned and maintained tire service bays to keep work areas organized.
Identified and replaced worn tires and related components, optimizing safety.
Used tools, parts and equipment to maintain and repair customer tires.
Changed and rotated tires for customers to provide safety and maximize customer service rankings.
Repaired and plugged vehicle tires to help customers avoid purchase of new tires.
Maintained inventory by loading and unloading tire shipments.
Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
Inspected tires on customer vehicles to report mechanical defects.
Delivered customer service by answering questions and explaining tire installation process.
Inspected and organized tire inventories while performing routine stock assessments.

Mover/Driver Supervisor

Little Guys Movers

Raleigh, FL

03.2022 - 03.2023

Loaded and unloaded customer belongings onto truck and other vehicles safely and securely.
Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
Assembled furniture at the customer's new residence or business premises.
Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.
Provided customers with advice on how best to pack their belongings for safe transport.
Lifted heavy objects using correct lifting techniques to avoid injury.
Performed routine maintenance checks on moving equipment such as dollies, hand trucks and straps before each move.
Completed paperwork accurately including inventory lists of all items moved and delivery receipts.
Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process.
Organized storage units prior to loading them into the truck or van; stacking heavier items on the bottom and lighter ones on top.
Received instructions from supervisor regarding job assignments; following instructions carefully while exercising independent judgment when necessary.
Assisted team members with loading and unloading tasks when needed; working cooperatively within a team environment to accomplish goals efficiently.
Maintained cleanliness of work area; disposing of any debris created during move in an appropriate manner according to company guidelines.
Adhered to safety regulations while operating company vehicles; wearing proper safety gear when handling large pieces of furniture or equipment.
Inspected loaded trucks for accuracy of load against order sheets; ensuring all orders were fulfilled correctly before leaving pick up point.
Communicated effectively with customers regarding arrival times, estimated completion times, special requirements ; building strong relationships between clientele and employer.
Utilized problem-solving skills to resolve any issues that may arise during move; maintaining professional demeanor at all times.
Researched various routes from origin to destination in order to minimize travel time and fuel costs; selecting shortest route available.
Reported any damages or lost items immediately upon discovery; taking corrective action where necessary according to company policies.
Loaded and unloaded company trucks with tools, equipment and furniture.
Secured items in truck by strapping over protective padding.
Followed customer instructions about placement of items and special considerations for handling.
Protected items by wrapping in cling film, padded moving blankets and tape.
Labeled packages and boxes to keep track of client items.
Communicated with customers regarding moving needs and deadlines.
Moved customer boxes to and from trucks, working quickly to maintain schedules.
Braced, padded and supported items in packages to prevent shifting and damages.
Coordinated pick-ups and deliveries with clients.
Transported materials and pallets between areas.
Protected company inventory by maintaining and organizing storage areas.
Walked through customer sites with checklists to verify job completion.
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Handled customer transactions for services rendered and helped clients fill out appropriate paperwork.
Planned safe and practical routes based on traffic patterns, weather conditions and company policies.
Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoting productivity.
Observed strict quality standards for box and furniture packing, avoiding damage or destruction of items.
Assisted in estimating costs and timeframes for moving projects.
Participated in ongoing training to improve moving techniques and customer service skills.
Utilized hand trucks, dollies, and other equipment to move heavy items safely.
Navigated routes efficiently, ensuring timely arrival at destinations.
Wrapped furniture and fragile items securely, minimizing risk of damage during transport.
Demonstrated flexibility, adapting to unexpected changes or challenges during moves.
Kept detailed records of items moved, ensuring accountability and loss prevention.
Cleaned up work areas after moves, leaving clients' spaces tidy.
Maintained clean and orderly moving trucks, ensuring equipment is stored properly.
Coordinated with team members to ensure smooth and efficient moving operations.
Operated moving trucks and vehicles, adhering to traffic laws and regulations.
Packed household goods, labeling boxes accurately for easy unpacking.
Provided excellent customer service, addressing clients' concerns and questions promptly.
Disassembled and reassembled furniture as required, keeping track of all components.
Managed inventory of moving supplies, restocking as necessary.
Adhered to all safety standards and protocols to prevent accidents and injuries.
Inspected items for damage before and after the move, documenting any issues.
Communicated effectively with clients and team members to coordinate moving plans.
Loaded and unloaded moving trucks with efficiency and care, ensuring no damage to items.
Packed boxes and stock using organizational guidelines.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Tagged and wrote identifying information on containers, boxes and cargo.
Collaborated with other movers when loading large equipment to prevent potential accidents.
Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Checked cargo before transportation and determined if items adhered to proper regulation standards.
Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
Ensured compliance with all applicable federal, state, and local laws and regulations related to safe driving practices.
Monitored driver performance and provided guidance on safety measures.
Conducted regular vehicle inspections to ensure they were in safe operating condition.
Developed effective training programs for new drivers.
Maintained accurate records of daily driver activities including hours worked, miles driven, deliveries made.
Provided feedback on employee performance and identified areas of improvement.
Maintained professional relationships with customers by providing prompt delivery services.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Intervened in situations involving unsafe or improper driving practices or procedures.
Coordinated the scheduling of vehicles to meet customer demands while optimizing fleet utilization rates.
Assisted with recruiting qualified drivers to fill open positions within the company.
Facilitated communication between drivers and dispatch personnel regarding route changes and other issues.
Coached drivers on proper techniques for loading and unloading cargo safely.
Analyzed data from GPS tracking devices to monitor driver performance.
Participated in safety meetings to discuss best practices for accident prevention.
Implemented disciplinary actions when necessary according to company policies.
Prepared reports outlining driver performance statistics for management review.
Coordinated load planning for drivers to minimize dispatch delays.
Tracked driver behavior, timekeeping and attendance.
Kept track of driver hours and miles to achieve maximum productivity in given hours.
Identified root causes and feedback outcomes by communicating with team and monitoring service delivery.
Drove vehicles with capacities many tons to transport materials to and from residences, offices, and industrial yards.
Initiated team briefings for drivers to discuss key performance targets and ways to improve bottom line.
Investigated collisions and passenger injuries, documenting incidents in reports.
Enforced strict safety rules and regulations to protect workers and minimize company liability.
Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
Inspected equipment, facilities and vehicles regularly to assess safety.
Operated machines and equipment to complete work assignments or to assist workers.
Handled personnel hiring, performance evaluations and disciplinary actions.
Reviewed orders, production schedules and blueprints to determine work sequences and material shipping dates.

Motor Transport Operator

USMC Reserves

Orlando, FL

04.2019 - 03.2022

Inspected and maintained vehicles to ensure they were safe for operation.
Loaded, secured, and unloaded cargo according to established procedures.
Performed pre-trip inspections on assigned vehicles to ensure they met safety requirements.
Maintained detailed records of daily vehicle mileage, maintenance issues, and fuel consumption levels.
Operated a variety of motor transport equipment in a safe manner.
Assisted with the loading and unloading of freight from trucks using forklifts and pallet jacks.
Communicated regularly with dispatchers regarding route changes or delays due to traffic or weather conditions.
Ensured compliance with all applicable laws and regulations related to the transportation industry.
Monitored vehicle performance and reported any problems or malfunctions immediately to supervisors.
Transported hazardous materials safely following established guidelines.
Adjusted load distribution as needed based on weight restrictions and road conditions.
Cleaned interior and exterior of vehicles as needed during shift operations.
Followed designated routes accurately using maps, GPS systems, or other navigational tools.
Conducted regular checks of fluid levels including oil, coolant, transmission fluid, brakes.
Reported any accidents or incidents involving company vehicles promptly upon occurrence.
Adhered strictly to all safety protocols when operating motor transport equipment.
Drove defensively at all times in order to avoid potential hazards on the road.
Filled out necessary paperwork such as logsbooks prior to beginning each trip.
Strictly followed DOT rules and regulations while transporting goods across state lines.
Performed daily vehicle maintenance by checking fluid levels, tire wear and brake integrity.
Oversaw and checked proper loading and unloading of cargo on vehicles and trailers.
Operated all-wheel vehicles and equipment over variety of terrain and roadways for support of combat operations.
Stayed current on tactical planning and defensive strategies.
Planned routes based on local laws, weather conditions, time constraints and terrain.
Maintained safety and security of cargo, personnel and equipment in convoy.
Notified supervisors of defects, vehicle damage or traffic violations.
Completed routine inspections and daily preventive maintenance services.
Secured cargo against inclement weather, pilferage and possible damage.
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Used pallet jack and forklift to load and unload products at distribution centers and route locations.
Worked well with dispatchers to communicate route and schedule changes.
Obtained signatures needed to complete and process paperwork.
Maintained safe driving habits to protect property and general public on roadways.
Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
Observed driving regulations and safety procedures, maintaining excellent safe driving record.
Conducted daily DOT pre-trip inspections according to set checklist.
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
Prepared detailed reports outlining trip, vehicle and passenger details.
Performed regular inspections and completed vehicle repairs.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Managed unexpected emergencies and route changes with calm and professionalism.
Followed regular schedule of pickups for individual customers and groups.
Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
Fulfilled back haul orders and spotted trailers in loading yard.
Reacted decisively and quickly to protect spoilage.
Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
Recorded expenses and maintained receipts.
Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
Processed shipment documents neatly and efficiently for each load.
Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
Maintained ongoing communications with operations center personnel to keep teammates informed.
Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.

Amazon Delivery Driver

Blue Luna Fleet

Orlando, FL

01.2020 - 01.2021

Received daily delivery instructions and route assignments from dispatch.
Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Verified accuracy of items loaded onto truck against shipping documents.
Adhered to all applicable traffic laws while driving delivery vehicle.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Provided excellent customer service by answering inquiries about products or services being delivered.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Responded promptly to emergency situations involving vehicles or personnel on the roadways.
Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Performed pre-trip inspections of delivery vehicle according to company guidelines.
Managed inventory levels during deliveries by verifying load counts against shipping manifests.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Stayed up-to-date on changing local roads and construction areas that may affect routes.
Monitored fuel level throughout shift and refueled when necessary.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Checked tires for proper inflation before leaving on each route.
Transported and safely delivered items to prevent damage or loss.
Navigated routes with relevant map programs and GPS systems.
Handled merchandise in accordance with product handling standards.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Obeyed traffic laws and follow established traffic and transportation procedures.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Utilized street maps to plan and determine most efficient routes.
Loaded trucks and safely secured merchandise to prevent damage during transportation.
Inspected vehicle and maintained gas, oil and water levels.
Verified deliveries against shipping instructions prior to delivering to customers.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Utilized GPS and maps for efficient route planning.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Loaded and unloaded vehicles at distribution center and delivery address.
Kept accurate logs of all deliveries and trips.
Determined optimal routes based on GPS application information and knowledge of local routes.
Inspected vehicles' condition, supplies and equipment before and after trips
Reviewed delivery documents and orders and reported errors to supervisor.
Checked loads against shipping papers to verify contents and identify special handling requirements.
Conducted pre-inspections to keep trucks reliable and well-maintained.
Processed shipment documents neatly and efficiently for each load.
Reported mechanical problems encountered with vehicles to dispatch.
Reported delays and accidents to stations using telephones or two-way radios.
Operated manual and mechanical equipment safely to minimize injury and accident risks.
Improved project completion time, multi-tasking operations on heavy equipment and trucks.

Education

High School Diploma -

Pedro Falu Orellano

Rio Grande, PR

02-2017

Skills

Tire balancing
Tire mounting
Vehicle repair
Repair logging
Universal joint servicing
Brake system service
Leak repair
Oil changes
New tire installation
Mounting expertise
Parts lubrication
Work order processing
Pressure monitoring
Commercial vehicle work
Punctuality
Facility cleaning
Brake system inspection
Rotation and balancing
Hand tools proficiency
Maintenance management
Time tracking
Fluid checks
Brake repairs
Safety procedures
Diagnostic
Machinery operation
Multitasking
Analytical
Public speaking
First Aid/CPR
Training & Development
Leadership
Customer relations
Multitasking Abilities
Team management
Recordkeeping
Data management
Collaboration
Decision-making
Safe lifting
Packing expertise
Load bracing
Wrapping and boxing
Materials handling and transport
Item padding
Site cleaning
Truck loading
Box packing
Loading and unloading
Conflict resolution
Route logs
Inventory management
Secure packing
Equipment operation
Packaging
First aid training
Inventory listing
Team collaboration
Route planning
Physical fitness
Clean driving record
Load security
Verbal and written communication
Mapping software
Freight labeling
Equipment monitoring
Moving truck driving
Truck loading and unloading
Time management
Team lifting
Delivery management
Staff management
Adaptable nature
Lift up to 150 pounds
Able to lift up to 150 pounds
Inventory controls
Furniture and fixture dismantling
Payment handling
Stress management techniques
Walk-throughs
Job planning
Careful handling
Vehicle inspections
Scheduling proficiency
Box labeling
Commercial driving
Furniture moving
Proper equipment usage
Cash handling
Problem-solving skills
Conflict mediation
Resourcefulness
Neatness
Vehicle maintenance
Adaptable and flexible
Invoice verification
Written and verbal communication skills
Interactive communication skills
Exceptional oral and written communication skills
Excellent communication skills
Clear written communication skills
Strong oral and written communication skills
Verbal and written communication skills
Strong verbal and written communication skills
Articulate communication skills
Dynamic communication skills
Excellent written and verbal communication skills
Positive communication skills
Communication skills

Compassionate communication skills
Concise communication skills
Exceptional communication skills
Polished communication skills
Written and oral communication skills
Technical communication skills
Clear communication skills
Professional communication skills
Exemplary communication skills
Good communication skills
Outstanding communication skills
Written communication skills
Clear verbal communication skills
Superior communication skills
Advanced communication skills
Leadership/communication skills
Strong analytical and communication skills
Cross-cultural communication skills
Verbal communication skills
Excellent verbal communication skills
Strong written and verbal communication skills
Clear spoken communication skills
Customer service and communication skills
Advanced oral and written communication skills
Effective communication skills
Great communication skills
Polite communication skills
Exceptional written and verbal communication skills
Exceptional oral communication skills
Exceptional written communication skills
Fitting skills
On-camera skills
Public relations skills
Vendor communication
Grilling and deep frying skills
Management skills
Witness interview skills
Winching skills
Organizational skills
Instructional skills
Superb time management skills
Strong team building skills
Handle communications
Self-care skills
Communication
Communication channel monitoring
Oral and writing communication
Self-critiquing skills
Parent and caregiver communication
Written communication
Communication and interpersonal skills
Decision-making skills
Excellent sales skills
Reading skills
Closing skills
Excellent reasoning skills
Sales skills
Communication development
Communication system management
Adaptable communication
Counseling skills
Self-help skills development
Schedule development
Staff education
Documentation and reporting
Analytical thinking
Processes and procedures
Department organization
Staff development
Relationship building
Safety protocols
Process improvement
Workflow management
Business development
Financial management
Data analytics
Employee development
Waste reduction
Team building
Inventory control
Priority management
Process monitoring and improvement
Contract management
Staff discipline
Negotiation
Employee motivation
Attention to detail
Operations management
Industrial hygiene
Project planning
Task delegation
Expectation setting
Change management
Policy and procedure development
Risk management
Quality control
Inventory oversight
Complex Problem-solving
Customer service
Training and mentoring
Goal oriented
Performance management
Strategic planning
Business administration
Human resources management
Policy enforcement
Project management
Coaching and mentoring

Languages

English

Native/ Bilingual

Spanish

Native/ Bilingual

Timeline

Tire Technician

Mavis Tire

01.2024 - 11.2024

Mover/Driver Supervisor

Little Guys Movers

03.2022 - 03.2023

Amazon Delivery Driver

Blue Luna Fleet

01.2020 - 01.2021

Motor Transport Operator

USMC Reserves

04.2019 - 03.2022

High School Diploma -

Pedro Falu Orellano

Confesor E. Rohena

Summary

Overview

Work History

Tire Technician

Mover/Driver Supervisor

Motor Transport Operator

Amazon Delivery Driver

Education

High School Diploma -

Skills

Languages

Timeline

Tire Technician

Mover/Driver Supervisor

Amazon Delivery Driver

Motor Transport Operator

High School Diploma -

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