Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Confidence Sunny
Open To Work
Verified
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Confidence Sunny

Port Harcourt,Rivers State

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Project ManagerCustomer Service RepresentativeAdministrative AssistantPersonal Assistant

Work Type

Full TimePart TimeContract WorkGig WorkVolunteer

Location Preference

Remote

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home option

Summary

Customer-focused and detail-oriented professional with experience in client communication, problem-solving, and administrative support in a dynamic work environment. Certified VA skilled in remotely managing customer inquiries via chat, email, phone, and CRM systems while maintaining professionalism, empathy, and efficiency. Strong communicator with the ability to resolve concerns effectively and deliver excellent customer experiences. Quick to learn and adapt to new systems, able to work independently or as part of a team.

Overview

1
1
year of professional experience

Work History

Customer Support / Virtual Assistant

Eddy Luxury Hairs
Abuja/Remote
07.2025 - 02.2026
  • Responded to customer inquiries professionally through email, chat, and online platforms
  • Maintained organized records of customer interactions and follow-ups
  • Resolved customer concerns calmly and efficiently to maintain positive relationships
  • Assisted over 20 clients per day with purchase concerns, website navigation, and general support requests

Administrative Assistant Intern

Vsavvy Academy
Lagos/Remote
06.2025 - 10.2025
  • Provided front-line support to customers and handled daily administrative tasks
  • Managed over 30 incoming calls per day and responded to customer concerns professionally
  • Supported team members with scheduling, coordination, and communication
  • Assisted with data entry, documentation, and updating customer records

Education

Virtual Assistant Certification - Virtual Assistant

Vsavvy Academy
Online
07-2025

Bachelor of Science - Biochemistry

University of Uyo
Akwa Ibom State, Uyo
10-2024

CRM Certification - Customer Relationship Management

Udemy
Online
01-2025

Skills

  • Customer Support & Client Communication
  • Attention to Detail
  • Email, Chat & Phone Support
  • Problem Solving & Conflict Resolution
  • CRM Tools, Microsoft & Google Workspace
  • Professional Written & Spoken English
  • Time, Time Zone Management & Multitasking
  • Fast Learner & Adaptable
  • Meeting scheduling
  • Travel planning & arrangements
  • Project management

Languages

English
Professional Working

Timeline

Customer Support / Virtual Assistant

Eddy Luxury Hairs
07.2025 - 02.2026

Administrative Assistant Intern

Vsavvy Academy
06.2025 - 10.2025

Virtual Assistant Certification - Virtual Assistant

Vsavvy Academy

CRM Certification - Customer Relationship Management

Udemy

Bachelor of Science - Biochemistry

University of Uyo