Conice Constant
New Castle,DE
Summary
Hospitable Admissions Coordinator with over 10 years of experience assembling medical records and maintaining files for future use. Excellent phone etiquette and remains calm in stressful and hectic working conditions. Skilled at researching, filing and handling insurance claims and concerns.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Admissions Coordinator
Smith and Solomon
01.2021 - Current
- Maintains admission guidelines by writing, updating, and recommending changes to admission criteria, policies, and procedures
- Markets programs and facilities by preparing and providing informational brochures, writing, and placing advertisements, answering questions, and conducting tours
- Obtains applicant information by requesting completed applications and medical information, verifying, and clarifying information, interviewing patients, and family members, and explaining admissions criteria
- Manages the onboarding of staff and patients
- Refers patients to other programs or organizations if necessary
- Prepares admissions reports by collecting, analyzing, and summarizing data and trends
- Organizes patient records and documentation
- Checks patients into the system as they arrive.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
Retail Assistant Manager
FedEx Office
09.2018 - 10.2020
- Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
- Evaluates the efficiency and productivity of team members in creating positive customer experiences
- If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction
- Assists Store Manager in review and transmission of payroll and daily close out of POS
- Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering, and receiving supplies and inventory controls
- All other duties as needed or required.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Controlled store inventory and reviewed cash handling and operations reports.
Clinical Administrative Associate
Garito Manor At Union Square
02.2014 - 09.2017
- Answer telephones, screens calls, routes callers, takes messages, and provides routine information to callers in a prompt and courteous manner.
- Serve as a liaison and problem solver for departmental customers as it relates to unit-based service needs
- Maintain the patient medical record and related forms in an organized manner
- Maintain local, unit-based conference room schedule process
- Managed confidential documents, safeguarding company information while maintaining strict adherence to privacy protocols.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Food Service Aide Intern
Garito Manor At Union Square
09.2013 - 01.2014
- Assist in the preparation of meals according to established recipes and portion sizes.
- Follow food safety and sanitation guidelines to ensure the quality and safety of meals.
- Serve meals to students and staff in a courteous and efficient manner.
- Monitor portion control to minimize waste and ensure all individuals receive appropriate servings.
- Cleanliness and Organization:
- Maintain a clean and sanitized work environment, including kitchen and dining areas.
- Work collaboratively with other cafeteria staff to ensure a cohesive and efficient operation.
- Communicate effectively with kitchen and cafeteria personnel.
Patient Advocate Intern
Westchester Community Health Center
05.2013 - 08.2013
- Provided emotional support to patients and their families.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Provide you or a family member with an on-site language interpreter.
- Communicate your needs to your health care provider to ensure you receive consistent care over time and to encourage your active participation in your plan of care for a better health outcome.
- Enhanced patient experience with empathetic communication and personalized support.
Education
Bachelor of Arts - Business Management
Monroe College
Bronx, NY06.2015
Associate of Arts - Hospitality Administration And Management
Monroe College
New Rochelle, NY04.2013
Skills
- Office Operations & Management
- Cost Reduction
- Financial & Quantitative Data Analysis
- Healthcare policy knowledge
- Budgeting & Accounting
- Charge Review Knowledge
- Strong Organization
- Data Verification
- Client Relations
- Medical admissions processes
- Academic Advice and Counseling
- Report Preparation
Certification
Certified Food Protection, NYC HEALTH, 18-083820
Technology Expertise
- Microsoft Office (Excel, PowerPoint, Project, Visio)
- 70+ WPM
Timeline
Admissions Coordinator
Smith and Solomon
01.2021 - Current
Retail Assistant Manager
FedEx Office
09.2018 - 10.2020
Clinical Administrative Associate
Garito Manor At Union Square
02.2014 - 09.2017
Food Service Aide Intern
Garito Manor At Union Square
09.2013 - 01.2014
Patient Advocate Intern
Westchester Community Health Center
05.2013 - 08.2013
Bachelor of Arts - Business Management
Monroe College
Associate of Arts - Hospitality Administration And Management
Monroe College
Certified Food Protection, NYC HEALTH, 18-083820
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