Conicia Kirksey
Cincinnati,IN
Summary
Effective at working in fast-paced environments to successfully and accurately get what is needed done in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task or learn something new that can help in the future.
I believe that it is important to know all areas other than you're specific location, in order to know how to help make the work easier for the next task.
Overview
12
12
years of professional experience
Work History
Picker
DB Shenker
Florence, KY
08.2021 - Current
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
- Scanned packages and boxes and moved to loading dock for shipment.
- Printed labels, packaged boxes and loaded into outbound containers.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Pit Operator
Zumbiel
Hebron , KY
11.2019 - 06.2021
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Assessed equipment for damage, wear, battery life and fluid levels.
- Coordinated team member movements based on current needs, avoiding safety concerns or delays.
- Adjusted machinery and notified supervisors of malfunctions.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Logistics Specialist
Amazon
Hebron , KY
03.2016 - 08.2019
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Issued timely and accurate responses to both internal and external inquiries.
- Tracked and managed transfer paperwork such as packing lists.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Provided customers with status updates for tracked packages.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Used in-house tracking system to schedule shipments of goods to customer warehouses.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Achieved and maintained customer loyalty by forging long-term relationships based on prompt and courteous service.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
- Reviewed order data to verify transactions and shipping dates.
- Developed systems for organizing reports and records to drive integrity.
- Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
- Validated inventory levels and updated systems using handheld devices.
- Coordinated dispatching of 155+ drivers to accomplish daily delivery requirements.
- Detected and resolved multifaceted issues related to business direction and operations.
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
- Achieved team goals by guiding employees in coordinating and deploying best practices.
Security Guard
UAS
Cincinnati, OH
03.2016 - 01.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
Reclaim
Teespring
Hebron, KY
06.2015 - 03.2016
- Printed and cleaned screens in a fast and timely manner.
- Made sure my area was clean and organized before the shift ended to prevent any safety accidents.
- Picked orders correctly and in a timely manner.
Overnight Stocker/ Back up CSM
Wal-Mart
Hebron, KY
06.2014 - 06.2015
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
- Restocked merchandise in correct location with very little to no error and within or before the set time limit.
- Sit-To-Store orders were successfully completed with no complaints.
Package Handler
Amazon
Hebron, KY
08.2013 - 05.2014
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
Sporting Goods Sales Associate
Walmart
Malvern, AR
11.2010 - 06.2013
- Possessed superior product knowledge to direct and upsell sporting items to meet sporting enthusiasts' needs.
- Interacted with customers to provide information on different features regarding apparel and sports equipment.
- Ticketed items with pricing and mark-downs and restocked sales floor according to merchandising plan.
- Followed company standards for merchandise presentation and planograms of best apparel and equipment brands in sporting goods.
- Performed recovery of sporting goods items and returned to specified department areas.
- Achieved personal and store sales goals by applying sound customer service and sales protocol.
- Executed brand connections with customers to promote products and meet brand sales goals.
- Processed customer payments and bagged items to complete buying experience.
- Greeted customers pleasantly when each entered store and offered assistance for any buying needs.
- Communicated merchandise needs, pricing concerns, and operations problems to management for problem resolution.
- Complied with loss prevention standards and audit requirements to support retail operations.
- Maintained store displays and followed store housekeeping standards and procedures to provide assortment of sporting goods.
- Processed sales transactions with Point of Sale System (POS) upselling loyalty program and private label credit cards.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Learned the areas surrounding my department to help when needed.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Centerpoint
Rosoboro, Ar05.2009
Skills
- Product Weighing and Measuring
- Integrity and Dependability
- Staging and Sorting
- Work Assignments
- Teamwork Skills
- Active Listening
- Performance Goals
- Vendor Relationships
- Heavy Machinery Operation
- Warehouse Operations
- Team Goals
- Critical Thinking
- Detail Orientation and Accuracy
- Motivated Team Player
- Email Software
- Microsoft Excel
- Complex Problem-Solving
- Social Perceptiveness
- Company Guidelines
Timeline
Picker
DB Shenker
08.2021 - Current
Pit Operator
Zumbiel
11.2019 - 06.2021
Logistics Specialist
Amazon
03.2016 - 08.2019
Security Guard
UAS
03.2016 - 01.2017
Reclaim
Teespring
06.2015 - 03.2016
Overnight Stocker/ Back up CSM
Wal-Mart
06.2014 - 06.2015
Package Handler
Amazon
08.2013 - 05.2014
Sporting Goods Sales Associate
Walmart
11.2010 - 06.2013
High School Diploma -
Centerpoint
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