Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Conie Mendoza

Woodland Park,NJ

Summary

Dynamic HR professional, with over five years of experience, who focus on creating efficient processes that support both employees and business goals. I specialize in building positive employee relationships, ensuring workplace compliance, and safety training aligned with OSHA standards. I also bring a strong background in bookkeeping—including payroll, accounts payable/receivable, and financial reporting—which adds value to overall operations. My combined HR and financial expertise allows me to support organizational efficiency while keeping people at the center of every process.

Overview

8
8
years of professional experience
1
1
Certification

Work History

HRO Manager

Topaz HR Advisory
07.2024 - Current
  • Manage HR operations for 4–5 clients (15–250 employees), supporting payroll, onboarding/offboarding, compliance, benefits administration, and employee relations, including conducting regular I-9 audits to ensure federal compliance.
  • Develop and implement HR policies and programs including performance reviews, progressive discipline, OSHA-compliant safety protocols/manuals, employee referral and recognition programs, and KPI-based incentive structures.
  • Design and deliver customized safety trainings—such as forklift certification—integrated into onboarding and ongoing education to meet OSHA standards and boost workplace safety.
  • Lead full-cycle recruitment across diverse industries and roles (including temp staffing), streamlining hiring processes and ensuring a consistent onboarding experience.
  • Coordinate and execute employee engagement initiatives and company events to enhance morale and reinforce culture across all client sites.
  • Act as strategic HR partner for offshore teams in the Dominican Republic and the Philippines, overseeing payroll processing and aligning practices with U.S. and local labor laws.
  • Collaborate with leadership across departments to bridge communication gaps, particularly between office and warehouse teams, driving operational alignment and trust.
  • Thrive in a startup environment by building scalable, compliant HR infrastructure from the ground up, adapting quickly to changing client needs and priorities.

HR Manager & Bookkeeper

Divi Electric
08.2020 - 06.2024
  • Responsible for employee benefit administration and analysis, renewal of company benefit package
  • Streamlined HR protocols for a company with 50+ FTEs, ensuring compliance with labor laws and regulations
  • Oversee employee relations, PTO policies, and termination policies
  • Oversee recruiting and onboarding of new field personnel.
  • Proper maintenance of employee documents to ensure legal compliance (W2, I-9, etc.).
  • Processing of weekly payroll.
  • Full cycle accounts payable.
  • Full cycle accounts receivable - AIA and QuickBooks billing and certified payroll reports to general contractors.
  • Production of P/L statements and financial reports for company officers and accountant.
  • Reconciliation of credit cards, payroll, and operating accounts.

Owner

Antidote Skincare
12.2020 - 12.2022
  • Curated and launched an online retail skincare company.
  • Led the research, development, and formulation of 2 products.
  • Bookkeeping, accounts payable, sales and use tax filing, and product costing.
  • Content creation, product photography and social media marketing.

Administrative Assistant

Brisar Industries
07.2019 - 03.2020
  • Provided executive level support to the President and Executive Vice President of the company.
  • Accounts payable: 3-way match, reconciled and processed invoices to ensure timely payments.
  • Accounts receivable: assisted Bookkeeper with billing and collections of past due accounts.

Account Representative

Maria Alawi State Farm Agency
02.2018 - 07.2019
  • Marketed auto, home and life insurance products as well as State Farm Bank financial products to new prospects and to existing book of business.
  • Responsible for meeting personal sales goals and motivating office staff to meet team goals.
  • Constructed a network of referrals with auto dealerships, mortgage lenders and existing clientele through the coordination of marketing events and B2B.
  • Curated a personalized experience for clients according to their individual needs.

Assistant Office Administrator

Divi Electric
02.2017 - 07.2017
  • Accounts payable- matched and reconciled 300+ invoices monthly to ensure timely payments.
  • Organized and maintained a filing system.
  • Preparation of contracts and change orders to send to customers.
  • Maintaining inventory of office supplies and purchasing as needed.

Education

Associate of Science - Graphic Design

Full Sail University
Winter Park, FL
12.2024

Skills

  • HR policies and procedures
  • Payroll administration
  • Time management
  • Decision-making
  • Adaptable
  • Fast-learning
  • Microsoft Office & Google Suite
  • HR software proficiency: Fingercheck, Trayd, ADP, Empeon
  • Native fluency in Spanish

Certification

  • NJ Public Notary
  • Quickbooks Desktop Certified User

Timeline

HRO Manager

Topaz HR Advisory
07.2024 - Current

Owner

Antidote Skincare
12.2020 - 12.2022

HR Manager & Bookkeeper

Divi Electric
08.2020 - 06.2024

Administrative Assistant

Brisar Industries
07.2019 - 03.2020

Account Representative

Maria Alawi State Farm Agency
02.2018 - 07.2019

Assistant Office Administrator

Divi Electric
02.2017 - 07.2017

Associate of Science - Graphic Design

Full Sail University
Conie Mendoza