CONIE STONE
Beaumont,CA
Summary
Experienced with enhancing customer interactions to boost loyalty and sales. Utilizes effective communication and problem-solving strategies to address customer needs. Track record of maintaining high levels of customer satisfaction and achieving sales targets consistently.
Overview
16
16
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
Old spaghetti Factory
08.2020 - Current
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Developed strong customer relationships and loyalty through effective communication.
OFFICE ASSISTANT
Redlands Door and windows
09.2020 - 05.2022
- Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel.
- Performed data entry tasks with accuracy and speed utilizing MS Office applications such as Word, Excel, PowerPoint.
- Organized and maintained filing systems to ensure efficient document retrieval.
OFFICE ADMINISTRATIVE ASSISTANT
Kirby Auto
02.2018 - 05.2020
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Managed office operations and procedures, including filing systems, mail flow, and data entry.
- Maintained files and filing, keeping sensitive information confidential.
SALES CONSULTANT
Arizona Daily Star
02.2010 - 05.2018
- Demonstrated excellent customer service skills when dealing with client inquiries.
- Built relationships with prospects to increase sales opportunities.
- Maximized sales opportunities, remaining focused on goals and expectations.
Education
High School Diploma -
El Camino College
Torrance, CASkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Goal oriented
Timeline
OFFICE ASSISTANT
Redlands Door and windows
09.2020 - 05.2022
CUSTOMER SERVICE REPRESENTATIVE
Old spaghetti Factory
08.2020 - Current
OFFICE ADMINISTRATIVE ASSISTANT
Kirby Auto
02.2018 - 05.2020
SALES CONSULTANT
Arizona Daily Star
02.2010 - 05.2018
High School Diploma -
El Camino College
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