Coniesha Bryant
Richmond,VA
Summary
Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
The Riviere
506 W Broad St
11.2022 - 07.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep the dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Followed health and safety regulations relevant to the hospitality industry to minimize accidents, incidents, and liability to restaurants.
Manager
Hibbett Sports
5270 Chamberlayne Rd Suite B
04.2021 - 05.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved marketing to attract new customers and promote business.
- Maintained a professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Controlled store inventory and reviewed cash handling and operations reports.
- Implemented daily operating procedures to keep the store clean, adequately stocked, and well-organized.
- Answered questions about store policies and addressed customer concerns.
- Interacted well with customers to build connections and nurture relationships.
Cashier
Zaxby’s
03.2018 - 12.2019
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Applied Science - Health Science
Reynolds Community College
12.2024
High School Diploma -
Highland Springs High School
Richmond, VA06.2020
Skills
- Extrovert
- Commutation skills
- Creative Thinker
- Patience
- Commitment
- Great Work Ethic
- Activities
- Sales and Marketing
- Guest Satisfaction
Certification
- PCA - Personal Care Aide
- First Aid/CPR Certified
Timeline
Waitress
The Riviere
11.2022 - 07.2023
Manager
Hibbett Sports
04.2021 - 05.2022
Cashier
Zaxby’s
03.2018 - 12.2019
Associate of Applied Science - Health Science
Reynolds Community College
High School Diploma -
Highland Springs High School