Conilita Smith
Phoenix,AZ
Summary
Ensured maximum efficiency, keep kitchen areas well-stocked and organized. She enjoys assisting customers in finding and selecting items from the store. Self-directed independent team member makes decisions on their own and collaborates well with others. Motivated and proficient. Experienced in cleaning and sanitizing, trash removal, and order preparation. Consistent. Customer service and communication skills are exceptional. Prepares food, mixes ingredients, and keeps food prep areas clean. Permit to handle food is currently valid. Reliable. Looking for a chance to lead a dynamic team and grow a customer base through exceptional customer loyalty. Creative and dedicated. Detail-oriented Worker reliable in completing accurate work. Careful to check and verify documentation to prevent errors and minimize rework. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level Dental Assistant position to help launch career while achieving company goals. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Returns Processor
Amazon
Phoenix, AZ
10.2023 - Current
- Processed customer returns, ensuring accuracy and compliance with company policy.
- Verified all return information on the sales order to ensure proper authorization was given for the return.
- Analyzed customer complaints regarding product quality or service issues and responded appropriately.
- Conducted research into customer orders and returns using company databases.
- Ensured that all returned items were properly documented according to established guidelines.
- Inspected customer returns for damage, identifying manufacturing defects and distinguishing from customer or delivery damage to evaluate return eligibility.
- Kept returns department stocked with labels, hangers and receipt paper and removed trash at end of shifts to maintain area readiness according to standard procedures.
- Checked packaging to verify good quality, no damage and acceptable appearance.
- Cleaned and disposed of boxes and packing material to maintain general housekeeping.
- Exercised safety precautions to prevent injury or damage to products and equipment.
- Attached identifying tags to track returned items and put back into re-saleable stock.
Dental Assistant Extern
Ace Dental Care
Phoenix , AZ
01.2024 - 04.2024
- Greeted patients, scheduled appointments and managed patient records.
- Assisted dentist during dental procedures such as fillings, extractions and root canals.
- Prepared and sterilized instruments for use in dental treatments.
- Provided post-operative instructions to patients.
- Maintained a clean working environment by following safety protocols.
- Instructed patients on proper brushing, flossing, diet and other preventive dentistry techniques.
- Organized materials needed for each procedure according to the dentist's specifications.
- Ensured that all dental equipment was functioning properly prior to use.
- Recorded vital signs such as blood pressure, pulse rate and temperature before treatments began.
- Operated suction devices during procedures to keep the mouth clear of saliva or debris.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Administered x-rays under supervision.
- Broke down and set up equipment and sanitized various dental tools.
- Discussed patient needs and expectations.
- Established clean, sterile and welcoming environment for patients.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
Office Assistant
The Navajo Nation
Tuba City, AZ
03.2021 - 04.2022
- Organized physical files and digitized records so that authorized team members could update and retrieve them quickly
- Made sure that business records were up to date by updating customer information on a regular basis
- Combed through files, records, and other documents in order to gather information in order to respond to requests
- Was in charge of day-to-day office operations as well as equipment maintenance
- Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members
- Routed incoming calls and faxes and wrote detailed messages to speed up response
- Incoming messages and correspondence were opened, sorted, and distributed by me
- Was in charge of sorting and distributing office mail as well as keeping track of incoming shipments for corporate records
- Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff
- Kept track of office supplies and inventory in a neat and orderly manner
- Organized, filed, and labeled paperwork.
Line Cook
Sonic Drive-In
Tuba City, AZ
09.2018 - 04.2019
- Ensured that food handling, cleaning, and sanitation protocols were followed to ensure that staff and customers were safe
- Restocked all food items to ensure that the cooks had all of the ingredients they needed for service throughout the shift
- Changed and sanitized all cutting boards, benches, and surfaces between tasks to avoid cross-contamination
- Followed the restaurant stock management schedule to monitor product freshness and rotate out old products
- Put food in proper storage containers, including [Type], and perishable items in the refrigerator for later use and to avoid spoilage
- Deep fried and grilled a variety of foods, including preparing food
- Quickly received food orders from cashiers and cooked items in order to finish the entire order and serve it hot
- Cleaned the grills, griddles, ovens, and fryers to sanitize the kitchen surfaces and equipment
- Used a sanitizing spray to clean the counters, food prep areas, and equipment to reduce the risk of cross-contamination.
Education
Dental Assistant - Dental Assisting
UEI College
Phoenix, AZ04-2024
High School -
Rough Rock Community Schools
01.2020
Skills
- Order accuracy
- Ingredient preparation
- Prioritizing
- Food preparation
- Inventory management
- Cooking
- Kitchen sanitation
- Kitchen organization
- Efficient precision
- Strong communication skills
- Supply management
- Strong work ethic
- Customer service
- Integrity
- Written communication
- Teamwork
- Customer service oriented
- Multitasking
- Team building
Certification
- CPR Certified
Timeline
Dental Assistant Extern
Ace Dental Care
01.2024 - 04.2024
Customer Returns Processor
Amazon
10.2023 - Current
Office Assistant
The Navajo Nation
03.2021 - 04.2022
Line Cook
Sonic Drive-In
09.2018 - 04.2019
Dental Assistant - Dental Assisting
UEI College
High School -
Rough Rock Community Schools