Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

CONIQUA JONES

Cleveland,OH

Summary

Proven compassionate caregiver and adept in HIPAA compliance, I enhanced patient care quality at Regency Hospital-Cleveland West by efficiently monitoring vital signs and ensuring patient dignity. As a reliable team player, I excelled in fast-paced environments, significantly improving patient comfort and safety. My expertise includes electronic charting and fostering positive patient relationships. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.

Overview

13
13
years of professional experience

Work History

Certified Nursing Assistant

Regency Hospital-Cleveland West
03.2021 - 01.2023
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Server

Thistledown Racino
05.2019 - 04.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

PCNA

Lutheran Hospital
06.2020 - 01.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Direct Support Professional

Welcome House, Inc.
10.2018 - 07.2020
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

Direct Support Professional

NCC Solutions
04.2010 - 03.2014
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Assisted disabled clients to support independence and well-being.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Education

High School Diploma -

Promise Academy
Cleveland, OH
06.2009

Skills

  • Patient Care
  • HIPAA Compliance
  • Reliable team player
  • Direct Patient Care
  • Collecting vital signs
  • Medical terminology knowledge
  • Electronic Charting
  • Compassionate caregiver

Timeline

Certified Nursing Assistant

Regency Hospital-Cleveland West
03.2021 - 01.2023

PCNA

Lutheran Hospital
06.2020 - 01.2021

Server

Thistledown Racino
05.2019 - 04.2021

Direct Support Professional

Welcome House, Inc.
10.2018 - 07.2020

Direct Support Professional

NCC Solutions
04.2010 - 03.2014

High School Diploma -

Promise Academy

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CONIQUA JONES