Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Lucien
New York, NY
01.2024 - Current
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
French Restaurant
Sales Representative
Boglioli Milano
01.2025 - 08.2025
Developed and maintained strong relationships with clients to enhance customer satisfaction.
Conducted product presentations to educate potential customers on features and benefits.
Collaborated with marketing team to create promotional materials that increased product visibility.
Analyzed customer feedback to identify areas for improvement in service delivery.
Generated additional sales opportunities with upselling and cross-selling techniques.
Managed inventory levels and ensured timely replenishment of stock to meet customer demand.
Executed sales strategies that aligned with company objectives, driving revenue growth.
Wood Ranch
Los Angeles, CA
01.2022 - 01.2023
Enhanced Guest Experience: Greeted, Served and seated guests promptly, ensuring a positive first impression.
Efficient Operations: Managed reservations, to-go orders, and wait times effectively.
Problem-Solving: Resolved customer concerns and issues with a calm and professional demeanor.
Teamwork: Collaborated with the team to maintain a seamless dining experience.
Recognition: Received positive feedback and 5-star Yelp reviews for outstanding service.
Interpreter and the Welcoming Organizations at Parents Meeting, École Secondaire Lucien-PagéInterpreter and the Welcoming Organizations at Parents Meeting, École Secondaire Lucien-Pagé