Conlan R. Uptmor
Indianapolis,IN
Summary
Upcoming B.S. graduate in Supply Chain Management and Operations at WGU, completing in December 2025. Experience as a Support Logistics Coordinator at TQL, handling freight coordination and carrier communication. Seeking a role to grow as a supply chain professional and develop as a future leader.
Overview
4
4
years of professional experience
Work History
Support Logistics Coordinator
Total Quality Logistics
Indianapolis, IN
12.2023 - Current
- Co-managed four different accounts over the past year and a half at TQL, all totaling over one million dollars in revenue year-to-date at Total Quality Logistics, overseeing shipment quoting, carrier negotiations, and customer service to ensure efficient logistics operations.
- Coordinated shipments and deliveries to ensure the timely transportation of goods, including scheduling, routing, tracking, and resolving any issues that arose during transit.
- Prepared logistics documentation, including bills of lading.
- Shipment Quoting: Accurately calculated freight rates, and provided competitive quotes to clients, optimizing costs while ensuring timely deliveries.
- Proactive Problem-Solving: Anticipated potential logistical challenges, such as capacity constraints, or market fluctuations, and implemented preventative measures to minimize disruptions.
- Carrier negotiations: Successfully negotiated favorable rates with carriers, and retained earnings on truck bookings.
Front of House Team Leader
Panda Express
Whitestown, IN
08.2021 - 12.2023
- Responsible for overseeing the day-to-day operations of the restaurant's front-of-house staff, ensuring efficient service delivery, and customer satisfaction. This role involves managing staff, maintaining cleanliness, and ensuring adherence to company standards over two years.
- Operational Efficiency: Monitor and optimize restaurant operations, ensuring a smooth workflow and timely order fulfillment.
- Quality Control: Maintain high standards of cleanliness and sanitation throughout the front-of-house area, ensuring that the restaurant meets all health and safety regulations.
- Customer Satisfaction: Ensure that customers receive prompt, friendly, and accurate service, addressing any complaints or issues in a timely and professional manner to maintain customer satisfaction.
Education
Bachelor of Science - Supply Chain Management And Operations
Western Governors University
Salt Lake City, UT12-2025
High school Diploma -
Indiana Connections Academy
Indianapolis, IN05.2023
Skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Supply chain management
- Logistics coordination
- Microsoft Windows 10
- Customer relations
- Scheduling coordination
- Relationship building
- Customer management
- Effective communication
- Conflict resolution
- Leadership
- Delegation
- Freight negotiation
Volunteer Experience
- Zionsville Awakening, Zionsville, IN, 02/01/24, PRESENT, Volunteer, Serving guests who were staying overnight for the weekend at the Zionsville Presbyterian Church., Supervised a table of guests and led discussions and gave a speech during the event.
- Gleaners, Indianapolis, IN, 06/01/24, Volunteer, Helped line on a Saturday food drive thru.
- Carmel Clay Parks, Carmel, IN, 07/01/24, Volunteer, Park Clean-up.
Professional Memberships
Association for Supply Chain Management, Member
Affiliations
- Logistics Fulfillment Service Associate at the American Red Cross
Timeline
Support Logistics Coordinator
Total Quality Logistics
12.2023 - Current
Front of House Team Leader
Panda Express
08.2021 - 12.2023
Bachelor of Science - Supply Chain Management And Operations
Western Governors University
High school Diploma -
Indiana Connections Academy
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