Conlan R. Uptmor
Indianapolis,IN
Summary
Upcoming B.S. I will graduate in Supply Chain Management and Operations at WGU, completing in December 2025. Experience as a Support Logistics Coordinator at TQL, handling freight operations and carrier communication, with a history of overseeing fast food operations as a front-of-house lead at Panda Express, providing cleanliness and fresh food with quality. Seeking a role to grow as an operations and management professional, and develop as a future leader.
Overview
4
4
years of professional experience
Work History
Support Logistics Coordinator
Total Quality Logistics
Indianapolis, IN
12.2023 - Current
- Coordinated shipments and deliveries to ensure the timely transportation of goods, including scheduling, routing, tracking, and resolving any issues that arose during transit.
- Prepared logistics documentation, including bills of lading.
- Shipment quoting: Accurately calculated freight rates and provided competitive quotes to clients, optimizing costs while ensuring timely deliveries.
- Proactive Problem-Solving: Anticipated potential logistical challenges, such as capacity constraints or market fluctuations, and implemented preventative measures to minimize disruptions.
- Carrier negotiations: negotiated favorable rates with carriers.
Front of House Team Leader
Panda Express
Whitestown, IN
07.2021 - 12.2023
- Responsible for overseeing the day-to-day operations of the restaurant's front-of-house staff, ensuring efficient service delivery, and customer satisfaction. This role involves managing staff, maintaining cleanliness, and ensuring adherence to company standards for over two years.
- Operational Efficiency: Monitor and optimize restaurant operations, ensuring a smooth workflow, and timely order fulfillment.
- Quality Control: Maintain high standards of cleanliness and sanitation throughout the front-of-house area, ensuring that the restaurant meets all health and safety regulations.
- Customer Satisfaction: Ensure that customers receive prompt, friendly, and accurate service, addressing any complaints or issues in a timely and professional manner, to maintain customer satisfaction.
- Inspected equipment and materials to ensure compliance with health regulations.
- Trained, supervised, and evaluated sanitation staff's performance.
Education
Bachelor of Science - Supply Chain Management And Operations
Western Governors University
Salt Lake City, UT12-2025
Skills
- Customer service
- Delegation
- Leadership
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Supply chain management
- Logistics coordination
- Microsoft Windows 10
- Customer relations
- Scheduling coordination
- Relationship building
- Customer management
- Effective communication
- Conflict resolution
Affiliations
- Logistics Fulfillment Service Associate at the American Red Cross
Volunteer Experience
- Zionsville Awakening, Zionsville, IN, 02/01/24, PRESENT, Volunteer, Serving guests who were staying overnight for the weekend at the Zionsville Presbyterian Church., Supervised a table of guests and led discussions and gave a speech during the event.
- Gleaners, Indianapolis, IN, 06/01/24, Volunteer, Helped line on a Saturday food drive thru.
- Carmel Clay Parks, Carmel, IN, 07/01/24, Volunteer, Park Clean-up.
Timeline
Support Logistics Coordinator
Total Quality Logistics
12.2023 - Current
Front of House Team Leader
Panda Express
07.2021 - 12.2023
Bachelor of Science - Supply Chain Management And Operations
Western Governors University