Conley Griffin
Austin,TX
Summary
Began my career in the Food Service Industry in February of 2018; I currently remain in this field while attending college. This experience has allowed me to gain exposure and knowledge of how restaurants operate in both the front and back of the house. My passion is in the Film & Emerging Media area of study of which I am currently a student at Austin Community College. My goal is to pursue a long term career in the film and media industry.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Host
Bazille
04.2023 - Current
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Cashier
Torchy's Tacos
11.2022 - 04.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Food Runner
Federal American Grill
02.2021 - 10.2022
- Cultivated warm relationships with regular customers.
- Organized and replenished supplies at food stations to optimize team performance.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Delivered correct food items to tables according to order documentation.
- Occasionally helped barback and host whenever needed.
Cook
Go Tea
02.2020 - 08.2020
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
Busser/Food Expeditor
Little V Vietnamese Bistro
02.2018 - 05.2019
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Executed and supervised plate preparation according to temperature and condiment specifications.
- Maintained speed of service for food orders while minimizing errors and complaints.
Education
No Degree -
Houston Community College
Houston, TXAssociate of Applied Science - Film And Video Production
Lone Star College System
Spring, TXAssociate of Applied Science - Film & Emerging Media
Austin Community College
Austin, TX05.2025
High School Diploma -
Katy High School
Katy, TX07.2020
Skills
- Team Collaboration
- Server Support
- Customer Service
- Telephone Etiquette
- POS Software
- Menu Knowledge
- Organizational Skills
- Food Running
- Experience with Adobe Premier Pro
- Experience with Adobe Lightroom
Certification
- ServSafe Certification
- TABC Certification
Timeline
Host
Bazille
04.2023 - Current
Cashier
Torchy's Tacos
11.2022 - 04.2023
Food Runner
Federal American Grill
02.2021 - 10.2022
Cook
Go Tea
02.2020 - 08.2020
Busser/Food Expeditor
Little V Vietnamese Bistro
02.2018 - 05.2019
No Degree -
Houston Community College
Associate of Applied Science - Film And Video Production
Lone Star College System
Associate of Applied Science - Film & Emerging Media
Austin Community College
High School Diploma -
Katy High School
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