Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Generic

Conlyn Glover

Morgan Hill,United States

Summary

Proven sales and partnerships leader with 15+ years of driving bottom-line growth at top global tech companies. Passionate about creating seamless, transformative customer experiences that deliver exceptional results.

Overview

15
15
years of professional experience

Work History

Senior Strategic Partnership Development Manager

Google
06.2020 - Current
  • Lead, Google's Acquisitions and New Business Development Team for Sell Side Advertising. Driving over $100M in-year revenue.
  • Developed detailed production output plans to consistently deliver on quarterly sales quota and forecasting metrics. Securing over 10X increase in forecasted average deal size.
  • Identified top emerging markets and assigned reps to highest markets of potential ROI, which resulted in growing average individuals book of business by 30% within 2 quarters and broke mold on 2 vertical industries to unlock potential earnings of $200M+ in long term partnerships.
  • Increased team productivity by implementing streamlined processes and effective communication strategies. Resulting in to reduced average time to close sales prospect by 40%.

Project Manager - Account Manager Lead, Operations

Google (via Appleone)
02.2018 - 02.2020
  • Directed and supervised team of 5-25 account managers engaged in client growth and retention for global services professional leads.
  • Led the highest performing retention teams in all of Google Advertising, achieving customer retention rate of 90%.
  • Analyzed provider insights and translated qualitative feedback into measurable quantitative metrics to best identify priority list of product feature enhancements, to directly improve B2B experience and drive higher conversion of the end user.
  • Built reporting tool that provided volume summary, by category and unique volume, for our 21,000+ SMB/Mid-Market clients insights for trend tracking, identifying pain points, and surfacing product feature requests.

Manager - Sales & Special Projects

Apple
09.2015 - 07.2017
    • Developed and facilitated a successful pitch of ideal customer journey on behalf of Apple to Nike's executive staff, including Nike's President, Chief of Marketing and VP of Retail, resulting in the tilting point for Nike to create a co-branded product with Apple after 3 years of negotiations.
    • Orchestrated events through evangelistic approach to host c-suite level guests to inform and inspire retail direction, development and partnership. Included but not limited to: LVMH, Alibaba, Cisco, Nike, Hermes, Foreign Diplomats, Government Officials, etc.
    • Strategic project manager for Apple's one of a kind public facing corporate location, focused on exceeding sales forecast (exceeded 150% to forecast 2 years in a row ), operational efficiency and customer service (top 5% NPS in the world).

Business Development Manager

Apple
02.2013 - 09.2015
    • Supervised and managed a sales staff of 10+; providing clear direction, support, inspiration and motivation to the sales team to steadily exceed target goals (top 25 in the nation for percent of revenue contribution to overall business).
    • Developed and facilitated employee training around B2B and B2C sales strategy, growing client acquisition and new business sales from 13% to 42% in only two months.
    • Grew SMB and Mid-Market level business all the way up to Enterprise. Consistently surpassed both quarterly forecast (5M) and year over year growth(20%+), including the most successful quarter in regional history (Exceeding forecast by 120%).
    • Identified and created vertical campaign strategy which led to being top of the market for new source of revenue and newly established clientele, 2 years in a row.

Lead Sales Expert

Apple
06.2009 - 02.2013
  • Top 1% in entire company for sales and metrics within 1.5 years.
  • Top individual sales performer in 5 different markets over 4 year span.
  • Continually outperformed all sales, attachment forecast and goals quarterly and annual, exceeding over $1M in sales in a single quarter.

Education

Bachelor of Science - Business Administration And Management

California State University - Channel Islands
Camarillo, CA
12.2012

Bachelor of Arts - Communications

California State University - Channel Islands
Camarillo, CA
12.2012

Skills

Sales/Partnerships:

  • PaaS, SaaS, & Hardware
  • C-level Engagement
  • Contract Negotiation
  • Business Development
  • Account Management
  • CRM Tool Management

Ad Tech:

  • Mobile
  • Gaming
  • Web
  • CTV
  • Hybrid (HTML 5)

Operations

Timeline

Senior Strategic Partnership Development Manager

Google
06.2020 - Current

Project Manager - Account Manager Lead, Operations

Google (via Appleone)
02.2018 - 02.2020

Manager - Sales & Special Projects

Apple
09.2015 - 07.2017

Business Development Manager

Apple
02.2013 - 09.2015

Lead Sales Expert

Apple
06.2009 - 02.2013

Bachelor of Science - Business Administration And Management

California State University - Channel Islands

Bachelor of Arts - Communications

California State University - Channel Islands

Accomplishments

  • Closing Keynote Speaker for 10th Annual Customer Experience Canada Strategy Summit. (3 day event with 26 high profile speaker & 450+ attendees).


Conlyn Glover