Compassionate Direct Support Supervisor known for maintaining high productivity and efficient task completion. Skilled in developing individualized support plans, crisis intervention, and team leadership. Excel in communication, empathy, and problem-solving to enhance client support and staff collaboration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Machine Operator
Grace Foods
Kingston, Jamaica
08.2015 - 10.2024
Inspect finished workpieces to ensure conformance with specifications.
Troubleshoot malfunctions in equipment or processes.
Ensure that safety guidelines are followed at all times while operating machinery.
Comply with company policies regarding quality control procedures.
Identify areas where improvements can be made in terms of efficiency or cost savings.
Observe machine operations to detect any problems or defects in the finished product.
Maintain records of completed work and production data including volume produced and time required for each task.
Adjusted machine settings according to production requirements.
Performed regular maintenance on machines to ensure optimal performance.
Record production information such as quantities produced and materials used on daily logs.
Monitor the feed and speed of machines during the machining process.
Direct Support Supervisor
Advocacy and Resource Center
Plattsburgh, NY
07.2023 - 06.2024
Created meaningful recreational activities tailored to the interests of those we serve.
Provided training opportunities for direct support staff in areas such as communication skills, safety protocols, medication administration techniques.
Arranged transportation services when needed.
Ensured adherence to regulations set by state agencies and other applicable laws governing the rights of those served.
Maintained accurate records of client intakes, progress notes, discharge summaries, incident reports.
Trained and supervised staff in providing quality care to individuals with disabilities.
Conducted monthly meetings with staff members to discuss objectives, review progress on goals, provide feedback on performance, and address any concerns or problems.
Military Police Soldier
Jamaica Defense Force
Kingston, Jamaica
11.2016 - 01.2020
Identified, investigated and resolved criminal activity in accordance with military regulations.
Conducted physical security inspections of military personnel and facilities to ensure compliance with safety protocols.
Monitored access control points to ensure only authorized personnel are granted entry into restricted areas.