Conner Arroyo
Richmond,KY
Summary
At Cinemark Theaters, I excelled in enhancing guest experiences through exceptional customer service and maintaining high standards of cleanliness, demonstrating a strong work ethic and problem-solving skills. I mastered cash handling and supported guests with special needs, significantly contributing to a welcoming and efficient theater environment. I am personable and a customer-focused employee with experience handling tickets, keeping theaters tidy and managing concessions sales. I am also skilled in operating point-of-sale systems with keen eye for detail as well as being high-performing and dedicated to delivering excellent customer service.
Overview
3
3
years of professional experience
Work History
Movie Theater Employee
Cinemark Theaters
12.2021 - 08.2024
- Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Checked IDs for age-restricted shows in compliance with regulations.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
Education
No Degree - Business
Eastern Kentucky University
Richmond 05.2026
High School Diploma -
Eastern High School
Louisville, KY05.2022
Skills
- Strong Work Ethic
- Excellent customer service
- Cash handling proficiency
- Cleanliness Maintenance
- Patience and Empathy
- Problem-Solving
Timeline
Movie Theater Employee
Cinemark Theaters
12.2021 - 08.2024
No Degree - Business
Eastern Kentucky University
High School Diploma -
Eastern High School
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