CONNER BECHTOL
Logistics - Customer Success - Legal Services
AUSTIN,TX
Summary
Service - Accomplishment - Knowledge
Personable, meticulous, professional, proficient at multitasking and working under pressure. Broad experience including the service industry, sales, legal services and logistics. Well-qualified in the Logistics field. Well versed in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Strategic Account Manager
Ryder Logistics
04.2023 - 04.2024
- Provided exceptional customer service experiences by anticipating needs, offering proactive solutions, and resolving issues quickly when they arose.
- Led internal discussions around pricing strategy adjustments based on market conditions and competitive analysis results.
- Developed customized strategies for each account, resulting in stronger partnerships and improved outcomes.
- I was given important accounts that all had monumental potential due to my demeanor and experience.
Senior Logistics Coordinator, Logistics Coordinator
SUMMIT ELEVEN / RFX INC
03.2021 - 10.2022
- Established new customer accounts
- Increase revenue with multiple existing account
- Coordinate between customers, drivers, shipping and receiving departments etc
- Generated documentation and information required for customer shipments
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts
- Devised routing plans and schedules to facilitate safe and timely delivery of goods
- Strategized best methods and tactics for efficient storage and handling of materials
FREELANCE LEGAL ASSISTANT
Self Employed Services
03.2020 - 03.2021
- Developed and maintained courteous and effective working relationships
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Proved successful working within tight deadlines and a fast-paced environment
- Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
Sales / Account Manager
Avenger
06.2018 - 01.2020
- Achieved new customer acquisition and metric goals using pipeline management skills
- Cradle to the grave business model
- This would entail monitoring each truck load from the time it is picked up until the time it finishes getting unloaded at the delivery location.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms
- Evaluated client needs and developed tailored solutions to increase positive customer ratings
- Developed, maintained and utilized diverse client base
- Met with customers to discuss and ascertain needs, tailor solutions and close deals
Sales Specialist / Account Manager
LEGALZOOM.COM, INC
04.2015 - 04.2018
- Business Formation - Corporations, Non-Profits, Limited Liability Companies and DBAs (Doing Business As)
- Estate Planning - Last Will and Testaments, Trusts, Power of Attorney, Living Wills (Healthcare Power of Attorney)
- Intellectual Property - Copyrights, Trademarks, Patents
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs
- Streamlined sales processes for improved efficiency, resulting in increased productivity.
- Utilized CRM software to manage customer accounts and track performance metrics
Education
BBA - Restaurant Hotel Institutional Management
Texas Tech University
Lubbock, TX 08.2006 - 05.2008
HIGH SCHOOL DIPLOMA -
McCallie School
Chattanooga, TN 08.2002 - 05.2006
Skills
- MS Office
Organization and Time Management
Critical Thinking
Planning and Coordination
Teamwork and Collaboration
Timeline
Strategic Account Manager
Ryder Logistics
04.2023 - 04.2024
Senior Logistics Coordinator, Logistics Coordinator
SUMMIT ELEVEN / RFX INC
03.2021 - 10.2022
FREELANCE LEGAL ASSISTANT
Self Employed Services
03.2020 - 03.2021
Sales / Account Manager
Avenger
06.2018 - 01.2020
Sales Specialist / Account Manager
LEGALZOOM.COM, INC
04.2015 - 04.2018
BBA - Restaurant Hotel Institutional Management
Texas Tech University
08.2006 - 05.2008
HIGH SCHOOL DIPLOMA -
McCallie School
08.2002 - 05.2006
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