Hi, I’m
Conner Bryant
Huntsville,AL
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
4
years of professional experience
1
Certification
Work History
GES Inc.
Data Analyst
11.2023 - Current
Job overview
- Support MDMS customer project meetings and facilitating the customer requirements
- Analyze MDMS new reporting meter data and provide integration support for properly validated meters into MDMS enterprise systems
- Administered and maintained the Meter Data Management System (MDMS) platform, ensuring seamless data flow from smart meters to central databases for accurate billing and analytics
- Conducted system performance monitoring and troubleshooting, identifying opportunities for system improvements and upgrades
- Configured and integrated various types of smart meters and data collection devices, optimizing communication protocols and minimizing data loss
- Monitored system performance, conducting regular audits to identify issues such as data discrepancies or system slowdowns and resolving them proactively
- Support the Army Meter Service Desk (AMSD) in fielding calls and providing on-demand assistance to customers
R3 LLC
Solutions Center Engineer
11.2022 - 11.2023
Job overview
- Provided comprehensive 24x7x365 IT support services to a diverse client base, including hardware and software troubleshooting, network administration, and user assistance
- Managed and maintained client IT infrastructure, ensuring optimal performance, security, and reliability
- Supported and facilitated requests and incidents from over 80+ clients, maintaining SLA's and developing specific skill sets to assist with the systems and software they utilize to allow for constant business with no stoppage
- Contributed to the development and documentation of standard operating procedures (SOPs) to improve service efficiency and consistency
Five Stones Research Corp.
Technical Specialist III
01.2022 - 11.2022
Job overview
- Delivered tiered IT support to military personnel and defense agency staff, addressing and resolving technical issues in a timely and efficient manner
- Assisted with the deployment and configuration of secure communication devices and systems, including classified and unclassified networks
- Coordinated with security personnel to implement and enforce cybersecurity policies and practices in accordance with DoD directives
Hexagon IT Services
IT Analyst
06.2021 - 01.2022
Job overview
- Provide end user support in application, networking and other infrastructural needs
- Collaborated with clients to assess their IT needs, develop technology roadmaps, and recommend cost-effective solutions that aligned with their business objectives
- Provides technical assistance on all internally supported devices, applications and systems
- Work on contract with 49,000+ employee company to provide best practices in information technology
Education
University of North AlabamaFlorence, AL
Bachelor of Business Administration from Computer Information System
07.2020
University Overview
- Pi Kappa Alpha (President 2018-2019)
- Association for Information Systems (2018-2020)
Skills
- SQL
- Active Directory
- Backup and Disaster Recovery
- Python
- PowerShell
- Analytical Thinking
- Virtualization
- O365 Suite
- Data formatting
- Visual data representation
- Data filtering
Certification
CompTIA Security
Timeline
Data Analyst
GES Inc.
11.2023 - Current
Solutions Center Engineer
R3 LLC
11.2022 - 11.2023
Technical Specialist III
Five Stones Research Corp.
01.2022 - 11.2022
IT Analyst
Hexagon IT Services
06.2021 - 01.2022
University of North Alabama
Bachelor of Business Administration from Computer Information System
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