Conner Buck

• Provided daily technical support, including troubleshooting and maintaining hardware, software, and network systems for retail and corporate environments.
• Installed and configured network routers, servers, and related hardware during a company-wide technology upgrade across dozens of retail locations
• Diagnosed and resolved hardware issues in the field, minimizing downtime during store conversions.
• Repaired, cleaned, and refurbished equipment in the Tech Center to extend hardware life and reduce replacement costs.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Maintained a productive, efficient approach to all tasks.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Assisted customers in selecting merchandise that is best suited to their needs.

• Learned all required tasks quickly to maximize performance.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Operated register to process payments and collect cash payment for order totals.
• Addressed and resolved customer complaints in polite and professional manner.
• Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.

(Summer Job)