Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Barn Staff Lead
High Knoll Equestrian Center
Rochester, NH
07.2023 - Current
Collaborated closely with team members to achieve project objectives and meet deadlines.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Managed inventory and supplies to ensure materials were available when needed.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Prioritized and organized tasks to efficiently accomplish service goals.
Checkout Center Lead
Market Basket
Rochester, NH
07.2019 - 07.2023
Implemented quality assurance programs to ensure that all employees were providing top-notch customer service experiences.
Participated in special projects assigned by upper management as needed.
Monitored incoming calls and managed customer inquiries in a timely manner.
Organized daily work schedules for a team of 10-20 employees.
Identified areas where additional training was needed among staff members in order to better equip them for success.
Implemented strategies to enhance customer satisfaction and loyalty.
Education
High School Diploma -
Kingswood Regional High School
Wolfeboro, NH
06-2022
Skills
Problem Resolution
Task Prioritization
Calm Under Pressure
Project Planning
Flexible and Adaptable
Supervision and leadership
Organization and Time Management
Interpersonal Communication
Maintenance & Repair
Timeline
Barn Staff Lead
High Knoll Equestrian Center
07.2023 - Current
Checkout Center Lead
Market Basket
07.2019 - 07.2023
High School Diploma -
Kingswood Regional High School
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