Service Center Manager focused on delivering exceptional guest experiences and promoting team development. Committed to operational excellence and fostering a positive work culture to drive customer satisfaction and loyalty.
Work History
Service Center Manager
9 Months
Valvoline Instant Oil | 11.2025 - Current
Managed daily operations to ensure efficient service delivery and customer satisfaction.
Promoted a positive work culture by fostering open communication channels among team members.
Fostered strong connections with guests to ensure exceptional experiences during their visits.
Strived to deliver exceptional experiences for guests to ensure satisfaction and loyalty.
Assistant Service Center Manager
1 Year
Valvoline Instant Oil | 11.2024 - 11.2025
Assisted in managing daily operations to ensure efficient service delivery.
Supported team training initiatives to enhance service quality and customer satisfaction.
Collaborated with management on scheduling and resource allocation for staff efficiency.
Implemented customer feedback processes to enhance service offerings and resolve issues.
Chick-fil-A Team Member
2 Years 2 Months
Chick-fil-A | 09.2022 - 11.2024
Delivered exceptional customer service, ensuring a positive dining experience for all guests.
Implemented customer-first strategies to ensure high-quality service delivery.
Operated kitchen equipment and adhered to food safety standards consistently.
Assisted in training new team members on operational procedures and customer engagement techniques.
Education
Associate of Arts - Communications
Georgia Southern University | Statesboro, GA | 06-2024