Conner Hann
Carmichael
Summary
Experienced Program Director at Easter Seals with a strong educational background in Psychology, currently pursuing a Bachelor's degree at California State University, Sacramento. Demonstrated expertise in working with a diverse population of individuals for nearly 4 years. Exceptional organizational skills, diplomatic approach, and effective written and verbal communication abilities. Detail-oriented, dedicated, and adept at meeting deadlines.
Overview
8
8
years of professional experience
Work History
Program Director
Easter Seals
01.2024 - Current
- Provided ongoing direction and leadership for program operations.
- Oversaw staff schedules and assignments.
- Strengthened communication skills through regular interactions with others.
- Monitored program performance to identify areas for improvement.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Promoted an inclusive environment by actively engaging diverse populations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Manager
Heartstoppers Haunted House
08.2021 - Current
- Began volunteering at Heartstoppers Haunted House in 2012; began working as a manager in 2021
- Use my creativity, ingenuity, and time management skills to build and decorate the building in my desired image
- Work with others to provide a satisfactory, fun experience to patrons
- Teach others acting skills, safety, and what to do in case of an emergency
- See what is working and what is not working; move people accordingly to ensure the actors feel content in their roles and the patrons are receiving a good show while walking through
- Manage interactions with patrons that may be unsatisfied, upset, or have a question that may need to be answered
- Be able to respond to stressful situations quickly and effectively without becoming overwhelmed
- Be able to communicate with a supervisor about what is working and what is not working, express what can be improved upon, what works well, and make plans to improve for future seasons
- Diffuse any situations between staff that may be unsatisfactory
- Supervising the security and safety of the public
- Ensuring the enjoyment and satisfaction of patrons in all areas at multiple different facilities
- Maintaining up to date first aid, rescue skills, and other certifications required to effectively perform my duties
- Effectively carry out rescues as required
- Maintaining cleanliness and hygiene of the facilities
- Working as a team with other staff members to provide adequate services and protection to the patrons
Individual Success Coordinator
Easter Seals Superior California
03.2021 - Current
- Support individuals with developmental and physical disabilities to help accomplish daily living skills
- Work individually with the consumers to make goals, participate in activities, and go on community outings that suit the individual's interests and skills (current or desired) to help them achieve independence
- Provide guidance and support to individuals when making choices; empower them to make their own choices
- Document reports twice a year of their health, goals, dreams and desires, and needs
- Document a day to day report of what they do in-house at the day program, activities they participated in while in the community, and any other important information that may have happened throughout the week
- Provide eating and/ or bathroom assistance to individuals who need to be aided in those daily living tasks
- Effectively communicate with care providers, service coordinators, transportation vendors, and any other party involved in a consumer's team to schedule meetings, update services provided, and any other needs/ wants that the consumer would like to be met
- Provide a fun, safe, and supportive environment for the individual's while they are at the program and/ or out in the community
Lifeguard
City of Sacramento
06.2017 - 08.2017
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
Education
Bachelor of Arts - Psychology
California State University, Sacramento
Sacramento, CA01-2025
Associate of Arts - Psychology
American River College
Carmichael, CA05.2020
Skills
- Excellent communication, both written and verbal
- Organizational skills
- Dependability and cooperation
- Working with the community
- Documentation and reporting
- Problem-solving
- Multitasking
Languages
English
Native or Bilingual
Timeline
Program Director
Easter Seals
01.2024 - Current
Manager
Heartstoppers Haunted House
08.2021 - Current
Individual Success Coordinator
Easter Seals Superior California
03.2021 - Current
Lifeguard
City of Sacramento
06.2017 - 08.2017
Associate of Arts - Psychology
American River College
Bachelor of Arts - Psychology
California State University, Sacramento
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