Conner Hill
Royston,GA
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Service Technician
Northeast Georgia Pools
07.2020 - Current
- Diagnosed and troubleshot problems, repairing and restoring pump filters to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce hazards.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Performed maintenance duties and safely handled chemicals and solutions.
- Demonstrated increased knowledge of company products and equipment.
- Explained diagnostic findings to customers and outlined repair or service options.
Stocker
Dills
11.2018 - 07.2020
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting and stocking merchandise.
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Consistently lifted materials weighing as much as 60 pounds.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Created balanced pallets to support efficient and safe sales floor replenishment.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
Education
Assosiates - Advanced Manufacturing Systems
08.2021 - 12.2023
- HOPE Scholarship Recipient
- Completed AP courses in English, Math, Psychology, and History
- Beta Club Member
Skills
- Operating Test Equipment
- Project Estimation and Bidding
- Service Ticket Accuracy
- Documenting Changes
- Issue and Problem Resolution
- Plumbing
- Setup and Installation
- Project Management
- Centrifugal Fans
- Reading Comprehension
Timeline
North Georgia Technical College - Assosiates, Advanced Manufacturing Systems
08.2021 - 12.2023
Service Technician - Northeast Georgia Pools
07.2020 - Current
Stocker - Dills
11.2018 - 07.2020
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