Conner McCloud
Upper Arlington,OH
Summary
I’m a detail-oriented leader with a strong background in digital marketing, client management, and team leadership. With experience managing high-budget campaigns and guiding clients through strategic growth initiatives, I excel at scaling businesses, particularly law firms. My expertise in PPC, SEO, social media, and CRM tools like HubSpot and Monday.com allows me to deliver impactful results. I’m passionate about driving innovation and growth in every project I take on.
Overview
5
5
years of professional experience
Work History
Client Experience Specialist
SMB Team
06.2023 - Current
- Results-driven leader: Proven track record managing a team of six and overseeing 45 clients
- Proficient in impactful campaigns: Specialized in PPC, Local Service Ads, Facebook, YouTube, and SEO
- Strategic budget management: Successfully handles monthly client advertising budgets ranging from $10,000 to $80,000
- Strategic business consulting: Guides lawyers through refined intake processes, internal KPIs, and robust growth plans
- CRM expertise: Utilizes advanced systems such as Monday.com, HubSpot, and ninety.IO for streamlined operations
- Client relationship management: Demonstrates expertise in cultivating and managing client relationships
- Law firm scaling: Adept at scaling law firms and delivering exemplary account management
- Project management: Implements effective project management methodologies
- Certified professional: Holds certifications in Google Ads, SEO, Google Analytics, SEM, and Salesforce Lightning
- Results-oriented professional: Ready to bring a strategic and innovative approach
Executive Advisory Board Member
Handshake America
04.2023 - Current
- Impact Handshake America strategic initiatives
- Impact regional and national growth
- Maintain excellent applicants
Digital Marketing Strategist/Local Search Strategist
RevLocal
07.2020 - 06.2023
- Industries: Automotive, Contract Services, Retail
- Salesforce Experience
- Management Experience
- Certifications/Assessments: Google Ads, SEO, Google Analytics, SEM, Salesforce Lightning
- Managed and enhanced customer relationships through detailed interactions, and driving upsells
- Expert in data mining and analytics, able to analyze market trends, and summarize data into reports that clients use to drive business
- Detailed storyteller
- Oversee Google and Social Media Advertising Campaigns
- Manage Local Search, Client Relationship Management, Search Engine Optimization, and Keyword Implementation Experience helping clients manage UI/UX.
Wide Receivers Coach/JV Pass Game Coordinator
Alfred University (NY)
05.2019 - 05.2020
- Managed all aspects of Wide Receiver recruiting domestically and internationally
- Coached athletes through academic and post-graduate opportunities
- Managed a team of 75 student athletes specifically in a position group, special teams, and study hall
- Networked with coaches across the country through American Football Coaches Association and various online web conferencing
- Ensured players maintained above-average grades and arranged them tutoring and provided counseling if needed
- Assisted the Head coach in game planning and preparation as well as scouting.
Education
Bachelor's of arts degree - Business Administration
Capital University
Bexley, Ohio05.2020
Skills
- I am a team-player, detail-oriented leader, punctual, and an excellent communicator I am a hard worker and self-motivated
- Exceptional communication
- Client Retention Strategies
- Performance Tracking
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Calm and Professional Under Pressure
- Patience and composure
Accomplishments
- 4-year Varsity Letter winner in Football Team Player of the Year
- Recipient of Handshake America Scholarship Mentored by Roger Rawlins, CEO of DSW/Jared Weston, President of Handshake America
Timeline
Client Experience Specialist
SMB Team
06.2023 - Current
Executive Advisory Board Member
Handshake America
04.2023 - Current
Digital Marketing Strategist/Local Search Strategist
RevLocal
07.2020 - 06.2023
Wide Receivers Coach/JV Pass Game Coordinator
Alfred University (NY)
05.2019 - 05.2020
Bachelor's of arts degree - Business Administration
Capital University