Conner Mitchell
Summary
Results-oriented professional with a strong sales and customer service background, ready to make a meaningful impact at Ecolab. Seeking a challenging role to utilize experience in enhancing team performance and achieving organizational goals. Committed to fostering a collaborative and productive work environment by bringing a strong work ethic and positive energy to the table.
Overview
10
10
years of professional experience
Work History
Front Desk Coordinator
Smile Doctors
08.2024 - 12.2024
- Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Facilitated effective communication between clients, guests, and internal staff by serving as a central point of contact.
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
Business Development Manager
A.R.M. Solutions
04.2022 - 06.2023
- Expanded business outreach within the pest control industry while effectively nurturing existing relationships with high value clients
- Engaged daily with C-suite executives including Owners, Presidents, CFOs, General Managers, and Directors of Operations from small to medium-sized businesses
- Consistently achieved and surpassed quarterly sales goals with new business and by expanding existing relationships
- Pursued new business opportunities through software alliances, cold calling, and industry-specific conventions
Customer Account Specialist
CH Robinson
12.2020 - 04.2022
- Managed 75+ shipments on a daily basis
- Provide solutions for my customers' shipping needs by managing their day-to-day inbound and outbound activity
- Main point of contact and problem solver between customers and carriers
- Actively multitask throughout the day to manage; load efficiency, quotes, rates, award management, building customer relationships, and problem-solving under time constraints
Sales Intern
RR Donnelley
01.2019 - 05.2019
- Improved cold calling skills while creating positive relationships with customers and sales representatives
- Collaborated with team members to accomplish projects over market research, industry trends, and creating pre-call scripts
- Utilized Salesforce and WCSS to handle and process orders efficiently
- Improved cold-calling skills by meeting a goal of 60+ customer interactions a day
Hostess
The Egg and I
05.2016 - 09.2018
- Greeted guests with a positive first impression in a welcoming environment
- Effectively and accurately managed the cash register daily and oversaw the allocation of tips between staff at shift end
Shift leader
Zoës Kitchen
05.2015 - 09.2017
- Efficiently managed restaurant operations and provided a positive experience for every customer
- Motivated and led a 10-person crew through lunch and dinner services
- Accurately managed the register, performed the end-of-day count, and entered information into business systems
Education
BBA - Marketing with a Concentration in B2B Professional Selling
University of North Texas
Denton, TX05.2019
Skills
- Strong Work Ethic
- Client Support
- Teamwork
- Relationship Building
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Sales force
Organizational Involvement
- Professional Selling Program
- Delta Sigma Pi
Timeline
Front Desk Coordinator
Smile Doctors
08.2024 - 12.2024
Business Development Manager
A.R.M. Solutions
04.2022 - 06.2023
Customer Account Specialist
CH Robinson
12.2020 - 04.2022
Sales Intern
RR Donnelley
01.2019 - 05.2019
Hostess
The Egg and I
05.2016 - 09.2018
Shift leader
Zoës Kitchen
05.2015 - 09.2017
BBA - Marketing with a Concentration in B2B Professional Selling
University of North Texas
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