Conner Myers

Work History

Dollar Tree Inc.

12.2019 - Current

Approved regular payroll submissions for employees.
Rotated merchandise and displays to feature new products and promotions.
Completed point of sale opening and closing procedures.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Managed inventory control, cash control, and store opening and closing procedures.
Trained new employees on proper protocols and customer service standards.
Reduced operational risks while organizing data to forecast performance trends.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Dollar Tree Inc.

09.2017 - 12.2019

Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Created and maintained safe and secure work environments for employees.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Analyzed customer feedback and implemented strategies to improve customer experience.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Reduced operational risks while organizing data to forecast performance trends.
Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Reported issues to higher management with great detail.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Processed payments for credit and debit cards and returned proper change for cash transactions.

Dollar Tree Inc.

07.2015 - 09.2017

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Developed strong rapport with customers and created positive impression of business.
Listened to customer needs and desires to identify and recommend optimal products.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Recommended accessories and complementary purchases to boost revenue.
Built customer loyalty and retention by delivering excellent shopping experiences.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Managed efficient cash register operations.
Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
Created inviting environment for customers by maintaining store organization and cleanliness.
Engaged in friendly conversation with customer to better uncover individual needs.
Prioritized helping customers over completing other routine tasks in store.
Provided exceptional services and pleasant shopping experiences to retail customers.

Main Street Smokehouse

06.2011 - 05.2015

Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Greeted guests with friendly responses to promote satisfaction and restaurant loyalty.
Worked well in diverse team settings by partnering with others to complete tasks.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
Supported servers by responding to guest needs and retrieving items.