Conner Ploetz

• Worked alongside team to accomplish work goals according to schedule.
• Loaded, unloaded and moved material to and from storage and production areas.
• Prepared job sites by removing debris and setting up materials and tools.
• Performed general housekeeping and cleaning tasks.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.

• Entered water immediately to pull struggling swimmers to safety.
• Maximized customer satisfaction by greeting cub scouts with courtesy and resolving issues promptly.

Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.

• Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
• Monitored safety of guests in and around swimming area.
• Detailed safety rules and procedures regarding activities to campers.
• Performed lifesaving measures during incidents until paramedics arrived on scene.