Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
4
4
years of professional experience
Work History
Casino Attendant
Lucky Lil's Casino
11.2023 - Current
Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming gaming environment.
Improved casino revenue by efficiently handling cash transactions and promptly resolving any issues.
Managed high-volume gaming areas with accuracy, ensuring timely payouts and smooth gameplay for all patrons.
Supported casino operations by effectively collaborating with various departments to address guest concerns and maintain an enjoyable atmosphere.
Contributed to a positive team dynamic through proactive communication and collaboration with fellow casino attendants and supervisors.
Part-Time Supervisor
UPS
10.2022 - 09.2023
Manage workflow and maintain employee production
Ensure safe work environment
Assess performance of employees and keep up with all management tasks.
Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
General Manager
Stella's Kitchen and Bakery
04.2020 - 09.2022
Handled all daily, weekly, and monthly business operations including: Payroll, Inventory, Scheduling Hiring, Budget, Ordering
Retained and grew customer base
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.