Conner Stallcup
Summary
Resourceful Operator known for high productivity and efficient task completion. Possess specialized skills in machinery operation, quality control, and safety procedures. Excel in time management, problem-solving, and teamwork, ensuring smooth operations and project success.
Overview
8
8
years of professional experience
Work History
Imports Operator
Hillebrandgori
06.2021 - Current
- Order Processing: Receive documents and initiate logging process, confirm data received complies with all Customs requirements, process all documents in accordance with requirements, coordinate cargo availability and arrange pickup and delivery, and finalize billing and distribute documents as required.
- managing 20-30 customers who import 30-300 containers annually
- Shipment Status reporting: Review daily monitoring reports, ensure all measurement standards are met, and proactively report non-conformities.
- Maintenance: Ensure all tables are complete and current, assist in accounting issues, perform requests for quotes (RFQ) as required, and ensure all communications are prompt and content is accurate.
- Align customer, sales team, and operations team order expectations.
- Investigate and resolve chargebacks and shipping discrepancies.
- Index regional assortments.
- Gather and catalog international special projects and exceptions.
- Communicate critical operational information to other offices.
- Expand the current order material to incorporate additional users and functionality.
- Coordinate with other departments, as needed.
- Ensure regionally led offices and sales managers take action on critical order conditions.
Visitor Center - Concierge
Mumm Napa
05.2018 - 03.2020
- Welcome, check-in, and interact with all guests (Members, Walk-ins, Event groups, and Industry) in a friendly and respectful manner; providing consistency in the highest quality service.
- Inform/educate guests of Mumm Napa tastings and tour offerings.
- Primary support tools: Bloyal and POS systems.
- Manage the flow of Visitor Center traffic (high-season guest count range from 800 to 1000).
- Assist with directing guests to appropriate areas and answering questions.
- Provide insight and recommendations for regional events, restaurants, and accommodations.
Education
Master's Degree - Supply Chain Management
American Military University
04-2022
Bachelor's Degree - International Political Economy, International health policy
California State University Monterey Bay
Seaside, CASkills
- Communicates Effectively
- Collaborates
- Facilitate
- Interpersonal Savvy
- Microsoft365
- Nimble Learning
- Resourcefulness
- Situational Adaptability
- Quality control
- Problem solving
- Operational reporting
- Attention to detail
- Effective communication
- Team collaboration
- Time management
- Customer service
- Quality assurance
- Data entry
- Problem-solving
- Teamwork and collaboration
- Commercial construction experience
- Analytical thinking
- Process control
- Order processing
- Shipment tracking
- Document compliance
- Quote requests
- Customer relationship management
Awards
The National Society of Leadership and Success
Timeline
Imports Operator
Hillebrandgori
06.2021 - Current
Visitor Center - Concierge
Mumm Napa
05.2018 - 03.2020
Master's Degree - Supply Chain Management
American Military University
Bachelor's Degree - International Political Economy, International health policy
California State University Monterey Bay