Conner Thompson
Reno,NV
Summary
Dynamic professional with a proven track record in the progressing cannabis community, excelling in customer service and data management. Adept at fostering team collaboration and enhancing operational efficiency, I leverage strong conflict resolution skills to drive service satisfaction. Committed to maintaining data confidentiality while achieving organizational goals through effective communication and leadership. Strong focus on product development and safe access for medical patients and recreational consumers alike.
Overview
11
11
years of professional experience
Work History
Administrator
Jade Cannabis Co.
Reno, NV
10.2025 - Current
- Assisted in maintaining accurate inventory records and documentation for compliance purposes.
- Supported daily operations by coordinating schedules and managing communications among team members.
- Utilized cannabis industry software to track orders and manage customer inquiries efficiently.
- Resolved customer issues promptly, contributing to enhanced service satisfaction and retention rates.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
Manufacturer
Moment Skis
Reno, NV
10.2021 - 11.2024
- Operated CNC machines to fabricate precision ski components.
- Ensured quality control through detailed inspection of finished products.
- Collaborated with team members to streamline production workflows.
- Trained new hires on safety protocols and equipment usage.
- Conducted routine maintenance on machinery to minimize downtime.
- Assisted in inventory management and material handling tasks.
- Worked with raw materials to develop complete and commercially viable products.
- Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
Ski Coach
Mt Rose Ski Resort
Reno, NV
10.2022 - 03.2024
- Organized team-building activities to foster camaraderie and improve group dynamics among athletes.
- Organized successful ski camps, providing intensive on-snow training sessions and valuable off-season skill development opportunities for participants.
- Facilitated workshops covering mental preparation strategies such as goal-setting, visualization techniques, and anxiety management for optimal athletic performance under pressure.
- Collaborated with other coaches to develop cohesive training strategies, resulting in improved overall team performance.
- Developed strategic race plans tailored to individual athlete strengths, contributing to numerous podium finishes throughout the season.
- Boosted team morale through effective communication, goal-setting, and fostering a supportive team environment.
- Maintained detailed records of each athlete''s progress throughout the season, enabling informed decisions about training adjustments and goalsetting.
Pizza Maker
Pine Lake Pizza
Sammamish, WA
06.2020 - 08.2020
- Prepared high-quality pizzas using traditional and specialty recipes.
- Operated commercial kitchen equipment, ensuring safety and cleanliness standards.
- Maintained inventory levels, assisting with ordering supplies as needed.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Produce Clerk
Metropolitan Market
Sammamish, WA
06.2019 - 05.2020
- Organized and maintained produce displays to enhance product visibility and appeal.
- Monitored inventory levels to ensure freshness and quality of products.
- Collaborated with team members to streamline stocking processes and reduce waste.
- Assisted customers with inquiries, providing expert knowledge on produce selection and handling.
- Implemented best practices for food safety compliance in handling and storage of produce items.
- Trained new staff on produce department procedures, enhancing team efficiency and performance.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Ski Coach
Summit At Snoqualmie
Snoqualmie Pass, WA
11.2016 - 03.2020
- Developed tailored training plans to enhance athletes' skiing techniques and performance.
- Provided individual coaching sessions, focusing on skill refinement and technique improvement.
- Conducted safety briefings and equipment checks to ensure compliance with best practices.
- Collaborated with other coaches to design and implement effective training programs for diverse skill levels.
- Evaluated progress through regular assessments, adapting training approaches based on individual needs and goals.
- Participated in ongoing professional development opportunities to stay current on best practices within the ski coaching industry, allowing for continuous improvement as a coach.
Lifeguard
YMCA Washington
Sammamish, WA
07.2015 - 09.2016
- Supervised pool activities to ensure safety and compliance with health regulations.
- Conducted routine safety inspections of pool facilities and equipment.
- Enforced pool rules and regulations to maintain a safe environment for patrons.
- Trained and mentored junior lifeguards on emergency response protocols.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded promptly to emergencies, providing first aid and CPR as needed.
Education
BBA - Product Development & Design
University of Nevada, Reno
Reno, NV11-2024
High School Diploma -
Skyline Highschool
Sammamish03-2019
Skills
- Customer service
- Data entry
- Recordkeeping and file management
- Office administration
- Team building and leadership
- Data confidentiality
- Conflict resolution
- Goal setting
- Data analysis
Timeline
Administrator
Jade Cannabis Co.
10.2025 - Current
Ski Coach
Mt Rose Ski Resort
10.2022 - 03.2024
Manufacturer
Moment Skis
10.2021 - 11.2024
Pizza Maker
Pine Lake Pizza
06.2020 - 08.2020
Produce Clerk
Metropolitan Market
06.2019 - 05.2020
Ski Coach
Summit At Snoqualmie
11.2016 - 03.2020
Lifeguard
YMCA Washington
07.2015 - 09.2016
BBA - Product Development & Design
University of Nevada, Reno
High School Diploma -
Skyline Highschool