Bailey L. Conner
San Marcos,TX
Summary
Hardworking Data Transcriber known for fast typing skills and exceptional focus. Adept at completing projects with minimal supervision. Offering exceptional communication and interpersonal skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Reservations Specialist
Team Housing Solutions
04.2024 - 11.2024
- Managed approximately 30 incoming client requests a day while maintaining a professional demeanor and accurate recordkeeping.
- Ensured accurate client information was entered into the reservation system quickly and error-free, reducing data-entry mistakes.
- Handled billing information over phone.
- Adhered to company guidelines and regulations consistently, ensuring a high standard of professionalism in all aspects of the Reservation Specialist role.
- Resolved various issues and discrepancies for customers.
- Provided customers with information about availability and pricing.
Paper Returns Processor at IRS
Cherokee Federal
01.2023 - 09.2023
- Quickly learned and applied relevant government policies and procedures
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Verified data entered into database by reviewing, correcting and deleting data.
- Maintained confidential workstation to protect tax payer privacy.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Night Auditor
Residence Inn by Marriott
05.2019 - 01.2023
- Checked guests in and out, managed and created reservations
- Provided excellent customer service by greeting guests, answering questions, displaying friendly, helpful, and welcoming demeanor
- Managed multi-line telephone system, answering and routing calls and responding to inquiries
- Verified deposits, rectified discrepancies and processed end-of-day paperwork using FOSSE with high accuracy.
- Performed data entry tasks nightly, collecting and organizing sales and inventory data for manager review
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw nightly audit of daily room occupancy and hotel revenue.
Driver
Transdev
09.2018 - 04.2019
- Drove large passenger vehicle, demonstrating spatial awareness, focus, and quick-thinking
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Clerk
Texas State University Bookstore
08.2018 - 09.2018
- Stocked shelves and organized inventory, in store and warehouse
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
Student Note Taker
Stephen F. Austin State University
09.2014 - 05.2016
- Provided support to students with disabilities by taking notes, reading classroom materials aloud, and taking dictation.
- Delivered notes quickly to help students stay on top of class demands.
- Worked directly with individual students to follow class schedule and prepare detailed lecture notes.
- Optimized schedules to deliver support to up to 5 students each week.
- Supported students directly during classes and laboratories.
- Took dictation from students to help complete examinations and assignments.
Education
Bachelor of Arts - Computer Science
Texas State University
San Marcos, TX08.2021
Skills
- Microsoft Office
- Photoshop
- Multitasking and Organization
- Document Management
- Accurate And Detail-Oriented
- Written And Oral Communication
- Maintaining Records
- Self-Motivated And Capable
- Fast Learner
Certification
- Public Trust security clearance
Timeline
Reservations Specialist
Team Housing Solutions
04.2024 - 11.2024
Paper Returns Processor at IRS
Cherokee Federal
01.2023 - 09.2023
Night Auditor
Residence Inn by Marriott
05.2019 - 01.2023
Driver
Transdev
09.2018 - 04.2019
Clerk
Texas State University Bookstore
08.2018 - 09.2018
Student Note Taker
Stephen F. Austin State University
09.2014 - 05.2016
- Public Trust security clearance
Bachelor of Arts - Computer Science
Texas State University
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