Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Coursework
Timeline
Generic

Connery Bailey

Charlestown

Summary

Professional with deep expertise in retail, prepared to drive impactful outcomes. Proven ability to deliver results through collaborative teamwork and adaptability. Skilled in research, analysis, and effective communication. Known for reliability and strong focus on meeting organizational goals.

Have a solid background in providing expert guidance and solutions. Known for reliability and adaptability in dynamic environments. Exceptional at fostering teamwork and driving successful outcomes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Produce Subject Matter Expert

Kroger
08.2022 - Current
  • Streamlined processes by implementing standardized procedures based on industry benchmarks.
  • Increased employee engagement with comprehensive workshops on subject matter expertise.
  • Facilitated knowledge-sharing sessions to promote continuous learning within the organization.
  • Conducted thorough assessments to identify knowledge gaps within the team.
  • Improved team performance by providing expert guidance and support on industry best practices.
  • Mentored junior team members, contributing to their professional growth and development.
  • Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
  • Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
  • Installed, configured, and monitored new system features based on user needs.

Social Worker

State of Indiana Department of Child Services
03.2022 - 08.2022
  • Navigated complex social service systems to connect clients with essential resources.
  • Analyzed client cases to identify underlying issues and develop targeted interventions.
  • Conducted individual counseling sessions for improved client emotional well-being.
  • Facilitated access to community resources by conducting comprehensive needs assessments.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.

Produce Lead

Kroger
07.2020 - 03.2022
  • Optimized user experience by conducting usability testing and incorporating feedback into product designs.
  • Championed data-driven decision-making throughout the organization by integrating analytics tools into daily operations.
  • Mentored junior team members, fostering a culture of continuous learning and professional growth within the organization.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Assistant Produce Lead

Kroger
06.2017 - 07.2020
  • A promoted position where I now gave instructions to other clerks on where and when to stock within the department
  • Also learned things like how to organize the department, order the needed stock, and to make a schedule for the department
  • Developed and maintained project timelines to ensure on-time completion of tasks.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.

Produce/Grocery Clerk

Kroger
02.2016 - 05.2017
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Collaborated with team members to meet daily objectives and maintain smooth store operations.

Education

Bachelor of Arts - Psychology

Indiana University Southeast
New Albany
12.2021

Skills

  • Experienced leader in the retail industry
  • Proficiency in management
  • Scheduling
  • Organization
  • Strong analytical skills
  • Customer focus
  • Time management
  • Teamwork and collaboration
  • Research
  • Training and mentoring

Accomplishments

  • Supervised team of 10 staff members.
  • Developed Produce Team Leaders across the Kroger division.
  • Achieved the Grand Opening of new stores with Kroger through effectively helping with building Produce teams and getting them on correct processes.


Certification

Social Behavioral Researcher


Awards

Best Department Within Store, Award for best department in my store during Holiday (Holiday Walk), Won this award for best department 5 times, consistently offering a great department for customers and the company alike.

Coursework

  • Cognitive Psychology
  • Behavior Modification
  • Social Problem

Timeline

Produce Subject Matter Expert

Kroger
08.2022 - Current

Social Worker

State of Indiana Department of Child Services
03.2022 - 08.2022

Produce Lead

Kroger
07.2020 - 03.2022

Assistant Produce Lead

Kroger
06.2017 - 07.2020

Produce/Grocery Clerk

Kroger
02.2016 - 05.2017

Bachelor of Arts - Psychology

Indiana University Southeast

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Connery Bailey