Connery Bailey
Charlestown,IN
Summary
Results-oriented Retail Sales Professional with expertise in customer service and inventory management. Delivered effective merchandising strategies and conducted workshops to enhance team capabilities and operational efficiency. Strong communicator and problem-solver, fostering collaboration and ensuring exceptional customer experiences.
Overview
11
11
years of professional experience
Work History
Produce Team Lead
Jay C Food Store
Charlestown, IN
01.2025 - Current
- Maintained quality standards in daily produce operations to ensure customer satisfaction.
- Managed inventory to balance stock levels and ensure freshness of produce.
- Trained team members on best practices for produce handling and customer service to enhance customer experience.
- Improved product presentation through merchandising strategies that increased visibility and appeal.
- Led team meetings to review goals, share updates, and address concerns quickly.
- Assisted customers with product questions, recommendations, and produce knowledge.
- Worked with other departments to keep store operations running smoothly.
Subject Matter Expert
Kroger
Louisville, KY
08.2022 - 01.2025
- Provided project support and subject matter expertise for key initiatives and strategic goals.
- Completed detailed assessments to find and close team knowledge gaps.
- Improved team performance by sharing guidance on industry best practices.
- Facilitated knowledge sharing through ongoing professional development initiatives.
- Mentored junior staff to enhance skills and foster career growth.
- Contributed to successful project completions across the division by collaborating with team members.
- Supported employee engagement efforts by leading workshop sessions.
Case Manager
State of Indiana Department of Child Services
Jeffersonville, IN
03.2022 - 08.2022
- Analyzed client cases to identify underlying issues and implemented targeted interventions, which enhanced client outcomes.
- Interviewed clients and families to evaluate circumstances, challenges, and formulate appropriate service plans.
- Delivered individual counseling sessions to enhance emotional well-being, fostering personal growth and resilience.
- Facilitated access to necessary services through comprehensive needs assessments.
- Navigated complex social service systems, connecting clients with essential community resources to improve access and support.
Produce Team Lead
Kroger
New Albany, Indiana
07.2020 - 03.2022
- Developed rotation practices to enhance product movement and minimize spoilage.
- Monitored stock levels, placed replenishment orders, and tracked inventory to ensure product availability.
- Supported daily produce department operations while maintaining quality standards.
- Trained new employees on food safety handling procedures for fresh produce.
- Maintained cleanliness of department by regularly cleaning surfaces and organizing products. and organized through sweeping, mopping, and shelf restocking.
- Guided customers in finding items and selecting products to improve their shopping experience.
Produce Team Member
Kroger
Clarksville, IN
02.2016 - 07.2020
- Managed inventory flow by organizing stock and ensuring timely replenishment. by stocking shelves and arranging displays efficiently.
- Collaborated with team members to consistently meet daily operational targets and enhance overall store performance. members to meet daily goals and improve store operations.
- Delivered polite customer service through professional interactions.
- Contributed to positive work environment through teamwork and strong interpersonal communication.
- Exercised sound judgment in daily operational decisions, optimizing workflow and supporting team efficiency. for daily operations and decision-making.
- Applied analytical tools to inform operational decisions and improve workflow.
- Guided junior colleagues to support ongoing learning and professional growth.
- Built project timelines to support timely task completion.
Education
Bachelor of Arts - Psychology
Indiana University Southeast
New Albany, IN12-2021
Skills
- Produce handling techniques
- Inventory management
- Scheduling expertise
- Analytical problem-solving
- Effective time management
- Team collaboration and coordination
- Leadership skills
- Mentoring experience
- Teamwork skills
- Mentoring experience
Timeline
Produce Team Lead
Jay C Food Store
01.2025 - Current
Subject Matter Expert
Kroger
08.2022 - 01.2025
Case Manager
State of Indiana Department of Child Services
03.2022 - 08.2022
Produce Team Lead
Kroger
07.2020 - 03.2022
Produce Team Member
Kroger
02.2016 - 07.2020
Bachelor of Arts - Psychology
Indiana University Southeast