Summary
Overview
Work History
Education
Skills
Timeline
Generic

Con'Netra Stowers

Anderson,SC

Summary

Committed and hardworking Customer Service Representative with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

18
18
years of professional experience

Work History

Extruder Machine Operator

Michelin Tire
06.2018 - 11.2022
  • Improved product quality by carefully monitoring and adjusting extruder machine settings for optimal performance.
  • Reduced production downtime by performing routine maintenance and troubleshooting issues with extruder equipment.
  • Enhanced workplace safety by adhering to company guidelines and maintaining a clean, organized workspace around the extrusion machines.
  • Contributed to increased production efficiency through effective communication with team members and timely completion of tasks.
  • Documented daily production records accurately, providing valuable data for management review and analysis.
  • Maintained open lines of communication with supervisors regarding equipment performance and potential issues, promoting proactive problem-solving efforts.

Production Worker

Bosch
09.2012 - 06.2018
  • Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
  • Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.
  • Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.

Cashier Team Lead

SUBWAY®Restaurants
08.2006 - 01.2013
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.

Cashier

Bi-Lo Grocery Store
06.2004 - 07.2006
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Associate of Science - Human Services

Greenville Technical College
05.2013

High School Diploma -

Westside High School
Anderson, SC
05.2008

Skills

  • Effective Communication
  • Speed Adjustment
  • Quality Control Analysis
  • Equipment Maintenance
  • Call Management
  • Data Entry
  • Complaint Resolution
  • Customer Service
  • Payment Collection
  • Cash Handling
  • Customer Assistance
  • Time Management Skills

Timeline

Extruder Machine Operator

Michelin Tire
06.2018 - 11.2022

Production Worker

Bosch
09.2012 - 06.2018

Cashier Team Lead

SUBWAY®Restaurants
08.2006 - 01.2013

Cashier

Bi-Lo Grocery Store
06.2004 - 07.2006

Associate of Science - Human Services

Greenville Technical College

High School Diploma -

Westside High School

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Con'Netra Stowers