Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connie adams

Saint Paul,MN

Summary

Dynamic and results-oriented professional with a proven track record at Dollar Tree, excelling in customer service and cash management. Demonstrated ability to enhance customer satisfaction and streamline checkout processes, contributing to a significant decrease in queue times. Skilled in conflict resolution and adept at fostering positive customer relations, showcasing a strong work ethic and exceptional teamwork abilities.

Overview

1
1
year of professional experience

Work History

Cashier/stockier

Dollar Tree
09.2023 - 08.2024
  • Restocked and organized merchandise in front lanes.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Built relationships with customers to encourage repeat business.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Stocked, tagged and displayed merchandise as required.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Enhanced shopping experience, provided product information and location assistance.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Increased sales of promotional items by informing customers about current offers.
  • Reduced processing errors by meticulously following transaction procedures.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma -

Washington High School
St Paul Mn
06-1977

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer Relations
  • Cash Register Operation
  • Organizational abilities
  • Professionalism and Courtesy
  • Cash Management
  • Cash register systems
  • Cash handling expertise
  • Payment Processing
  • Product restocking
  • Conflict Resolution
  • Product Knowledge
  • Merchandise Restocking
  • Payment Collection
  • Guest inquiries
  • ID Verification
  • Currency counting
  • Retail Merchandising
  • Hospitality and accommodation
  • Credit and cash transactions
  • Scanner operations
  • Honest and Dependable
  • Professionalism
  • Reliable and Responsible
  • Relationship Building
  • Cash Register Operations
  • Inventory Stocking
  • Store merchandise stocking

Timeline

Cashier/stockier

Dollar Tree
09.2023 - 08.2024

High School Diploma -

Washington High School
Connie adams