Connie Alva
Summary
Highly organized and proactive Executive Assistant with over 7 years of experience supporting C-level executives in fast-paced, high-demand environments. Skilled in managing complex calendars, coordinating international travel, streamlining operations, and handling confidential information with discretion. Demonstrated leadership abilities in managing administrative teams, cultivating vendor relationships, and executing high-impact projects efficiently. Strong communicator with excellent problem-solving skills and a steadfast commitment to excellence.
Overview
8
8
years of professional experience
Work History
Executive Administrative Assistant
Moelis & Co.
10.2023 - Current
- Provide executive-level support to the CIO, CISO, and Managing Directors, ensuring smooth day-to-day operations and tech strategy alignment
- Manage complex calendars and resolve scheduling conflicts across departments and time zones
- Coordinate international and domestic travel arrangements, including visas, accommodations, and ground transport
- Oversee expense reporting and reconciliation through Concur, maintaining 100% compliance and accuracy
- Leverage Salesforce for contact management and meeting documentation
- Serve as a liaison for vendor relationships and budget oversight related to technology and security
- Organize high-level meetings, strategic sessions, and executive events with meticulous attention to detail
- Drive adoption of new technologies by coordinating cross-functional communication and transition processes
Executive Administrative Assistant to Medical Director
Weill Cornell Imaging at NewYork-Presbyterian
06.2020 - 10.2022
- Delivered executive support for the Medical Director including calendar and travel management, correspondence, and strategic communication
- Acted as liaison between medical leadership and administrative/clinical staff
- Supported project initiatives, coordinated internal events, and maintained compliance with healthcare standards
- Drafted and edited reports, memos, and documentation with a high degree of confidentiality
Practice Specialist
Weill Cornell Imaging at NewYork-Presbyterian
04.2021 - 10.2022
- Supervised administrative staff of 10+, overseeing hiring, training, performance, and conflict resolution
- Facilitated patient discharge planning by coordinating care across teams
- Enhanced workflow by resolving operational issues and standardizing processes
- Provided ongoing leadership and performance feedback in line with hospital policy
Senior Patient Coordinator
Weill Cornell Imaging at NewYork-Presbyterian
05.2019 - 04.2021
- Managed front-end revenue cycle operations, verifying insurance and securing authorizations
- Trained new hires on patient care and billing procedures
- Served as communication hub between patients, technologists, and physicians
- Oversaw collection of co-payments and managed patient financials
Office Manager | Administrative Assistant
Jack Resnick & Sons, Inc.
09.2017 - 05.2019
- Directed office tasks, such as maintaining paper and electronic filing systems, generating reports, and presentations, setting up for meetings, and reordering supplies.
- Operated fax machines, video conference, and phone systems and escalated issues to IT when necessary.
- Managed employee schedules and troubleshoot scheduling conflicts as they arise.
- Assisted in the onboarding process for new hires, including phones, email setup, computers, etc.
- Coordinated in-house or off-site activities such as conferences and celebrations.
- Scheduled meetings, managed calendars, and handled accounting correspondence.
- Supported the accounting team with research, reports, and data collection.
Accounts Receivable Clerk
Jack Resnick & Sons
09.2017 - 05.2019
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Education
Bachelor of Arts - History
The City College of New York
New York, NY05.2017
Skills
- Microsoft Office Suite
- Salesforce
- DealCloud
- DocuSign
- Adobe Creative Cloud
- Concur
- Zoom
- QuickBooks
- Square
- Epic
- MConnect
- AMEX Reconciliation
- Bilingual: English & Spanish
- Expense reporting
Timeline
Executive Administrative Assistant
Moelis & Co.
10.2023 - Current
Practice Specialist
Weill Cornell Imaging at NewYork-Presbyterian
04.2021 - 10.2022
Executive Administrative Assistant to Medical Director
Weill Cornell Imaging at NewYork-Presbyterian
06.2020 - 10.2022
Senior Patient Coordinator
Weill Cornell Imaging at NewYork-Presbyterian
05.2019 - 04.2021
Accounts Receivable Clerk
Jack Resnick & Sons
09.2017 - 05.2019
Office Manager | Administrative Assistant
Jack Resnick & Sons, Inc.
09.2017 - 05.2019
Bachelor of Arts - History
The City College of New York
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