Connie Andrews
Pulaski
Summary
Demonstrated record of high performance standards, including attention to schedules, deadlines, budgets and quality work. Skilled with computer systems and software. Organized and efficient. Dependable- can work without supervision. Proven accuracy, attention to detail, and ability to work well in team environment. Authorized to work in the US for any employer
Overview
1
1
Language
1
1
Certification
36
36
years of professional experience
Work History
Material Handler/Kitter
Ryder Integrated Logistics, Inc
Spring Hill, TN
09.2018 - Current
- Accurately keyed in data for packages into computer system using handheld scanners, averaging 100 packages per shift.
- Used RF scanner to pick items from bins and complete orders
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing
- Read orders to obtain item numbers and located merchandise in bins or on shelves
- Kept work areas clean, neat and organized for optimal productivity and worker safety
Data Entry Clerk
Aiken Professional Associates
Aiken County, SC
03.2018 - 03.2018
- Accelerated paperwork processing 100% by developing more effective filing system
- Compiled and documented statistical information for medical reports
- Identified and corrected data entry errors to prevent duplication across systems
- Identified errors in data entry and related issues by mentioning to supervisor for resolution
- Obtained scanned records and uploaded into company database
- Verified and updated account information into company computer system
Customer Service Representative
Reigal/Mt. Vernon Hills
Mount Vernon, NY
01.2018 - 02.2018
- Recommended products and services to members and educated customers about relevant offerings.
- Managed inbound and outbound calls to respond to inquiries and resolve concerns.
- Provided solutions, recommendations, and replacements using an empathetic approach and demeanor.
- Assisted members by coordinating responses involving multiple departments and personnel.
Administrative Assistant
Zeus Industrial Products
Aiken, SC
10.2017 - 10.2017
- Answered incoming calls and directed messages to the correct party.
- Supported front office staff by providing word processing of correspondence reports.
- Greeted visitors and escorted them to their destinations.
- Prioritized and managed multiple tasks and competing priorities in serving requests from senior mangers.
- Filed and retrieved documents introducing more sufficient filing system adopted by the company.
- Returned pulled files to proper locations to maintain easy staff access.
- Maintained an efficient office environment by skillfully routing incoming and outgoing mail.
- Updated office calendar with new meetings, events and appointments to avoid overbooking.
- Documented payments and expenses to keep financial records current.
- Audited files to identify missing or misfiled items and restored files to to proper locations and states.
Medical Receptionist
Premier Medical and MedAesthetic Center
Aiken, SC
08.2017 - 10.2017
- Scheduled patient appointments.
- Obtained insurance verifications, pre-authorizations and pre-determinations.
- Answered telephones, distributed mail and faxes, and prepared patient files.
- Entered, verified and updated patients files into system.
- Obtained and relayed information and messages in a timely manner.
- Handled clerical tasks, including typing, filing ,photocopying, and preparing letters.
- Balanced drawers and managed petty cash usage.
- Greeted patients and families.
- Answered incoming calls and forwarded calls to appropriate destinations.
Material Handler/Kitter
Numatics Actuator
Mount Pleasant, TN
04.2012 - 11.2016
- Printed accurate labels and applied to boxes, crates and containers prior to shipment
- Read orders to obtain item numbers and located merchandise in bins or on shelves
- Used RF scanner to pick items from bins and complete orders
- Packed items into designated boxes, taking care to protect items from damage or shifting during transport
- Accurately keyed in data for packages into computer system using handheld scanners, 125 packages a shift.
- Picked products from designated location s using various tools and transfered to appropriate areas for further processing
Mailing Clerk
American Bank Note
Mount Pleasant, TN
11.2014 - 12.2015
- Assisted customers in receiving oversized parcels by carrying items inside
- Recommended and sold services such as insurance and tracking
- Placed mail into appropriate PO boxes
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted
- Weighed parcels, calculating cost based on type, total weight, and final destination
- Obtained signatures from recipients to release registered and special delivery parcels
Medical Transcriptionist
Maury Regional Medical Center
Columbia, TN
01.1991 - 01.2012
- Transcribed and edited reports from 150 physicians using Transcribe Nation equipment
- Demonstrated knowledge of HIPAA privacy and Security Regulations by appropriately handling patient information
- Transcribed medical jargon and short-hand data into correct terminology
- Transferred transcribed materials into electronic health record system
- Made corrections when needed to grammer, spelling and syntax
- Reviewed diagnostic and procedural terminology for accuracy
- Carefully reviewed medical records for accuracy and completion as requested by insurance companies
- Delivered an exceptional level of service to each by listening to concerns and answering questions
Education
Some College - Transcription Certification
Columbia State Community College
Columbia, TN03.1991
Diploma - undefined
Culleoka High School
Culleoka, TNSkills
- Inventory tracking
- Inventory tracking proficiency
- Warehouse Associate
- Picker Packer
- Packing
- Inventory management
- Strong planning skills Quality assessment of coded data (10 years)
- Accurate inventory handler
- Materials Handling
- Healthcare receptionist
- Clinical documentation oversight
- Medical language proficiency
- Detailed transcription skills
- Patient appointment coordination
Accomplishments
- Collaborated with team of 7 in the development of [Project name].
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Author of “[Article Title],” published in [Journal Name] in [Year].
Certification
MT Certification Present
Assessments
- Call Center Customer Service — Proficient February 2020 Applying customer service skills in a call center setting. Full results: Proficient
- Basic Computer Skills: PC — Completed October 2019 Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems. Full results: Completed
- Verbal Communication — Proficient September 2019 Speaking clearly, correctly, and concisely Full results: Proficient
- Attention to Detail — Familiar February 2020 Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Familiar
- Forklift Safety — Proficient February 2020 Best practices and safety hazards in forklift operation Full results: Proficient
- Scheduling — Completed February 2020 Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Languages
English
Full Professional
Timeline
Material Handler/Kitter
Ryder Integrated Logistics, Inc
09.2018 - Current
Data Entry Clerk
Aiken Professional Associates
03.2018 - 03.2018
Customer Service Representative
Reigal/Mt. Vernon Hills
01.2018 - 02.2018
Administrative Assistant
Zeus Industrial Products
10.2017 - 10.2017
Medical Receptionist
Premier Medical and MedAesthetic Center
08.2017 - 10.2017
Mailing Clerk
American Bank Note
11.2014 - 12.2015
Material Handler/Kitter
Numatics Actuator
04.2012 - 11.2016
Medical Transcriptionist
Maury Regional Medical Center
01.1991 - 01.2012
Diploma - undefined
Culleoka High School
Some College - Transcription Certification
Columbia State Community College