Connie Austin
Newport,NC
Summary
Persuasive and distinguished Broker with over 26 years of experience in soliciting potential clients to buy and sell properties. Exceptional communication and negotiation skills to manage competing deadlines. Proficient in advising clients on prices, mortgages and market conditions. Committed to balancing demands of buyer with those of seller. Successful at providing comprehensive education to both buyers and sellers and maintaining long-term relationships with clients. Adept at negotiation and providing financial planning guidance.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Realtor/Broker Associate
Ann Milton Realty
01.2017 - Current
- Negotiated contracts and prepared paperwork to manage accurate and legal sales of residential, commercial and land properties.
- Achieved consistent sales by promoting properties through advertisements, open houses and listing services.
- Optimized sales processes continuously based on customer feedback and changing market conditions.
- Managed client relationships via email, text and telephone to stay in frequent contact and maintain trust throughout sales process.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
New Home Sales Consultant
Wade Jurney Homes
01.2016 - 01.2017
- Reviewed and executed confidential documents and contracts.
- Developed new business and managed new and existing clients.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Coordinated appointments to show buyers prospective homes.
- Negotiated contracts with buyers and seller to maximize company earnings.
- Managed scheduled meetings to maintain satisfaction of both buyers and seller and facilitate smooth purchases.
Broker-In-Charge
For Sale Realty
01.2013 - 01.2016
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Compared properties possessing similar features to determine competitive market prices.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Increased home sales through persuasion, negotiation and closing prowess.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Reviewed and executed confidential documents, contracts and disclosures for all of the Brokers.
- Identified value-added solutions to complex problems.
- Educated Broker Associates on buying and selling processes to increase customer satisfaction and understanding.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Delivered strategic assistance to homeowners and homebuyers looking to buy or sell residential properties in Raleigh metro area.
- Built and established new business opportunities and managed all Broker Associates.
- Maintained systems and provided assistance for all Sales Associates.
- Reviewed all listing and sales contracts to ensure all real estate rules and regulations were met.
Realtor Sales Associate
HomeTowne Realty
07.2008 - 12.2012
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
Broker-In-Charge/Realtor Sales Associate
Kivett's Happy House Realty
03.2003 - 06.2008
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Stayed up-to-date on property environmental regulations and inspected new properties for adherence to emerging codes.
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Developed new business and managed new and existing clients.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Built and established new business opportunities and managed sales associates.
- Retained sales associates through effective sales and satisfaction management strategies.
- Identified value-added solutions to complex problems and leveraged trends in customer industries to increase sales.
Realtor/Broker Associate
HomeTowne Realty
01.2001 - 03.2003
- Achieved consistent sales by promoting properties through advertisements, open houses and listing services.
- Instilled confidence in prospective customers by maintaining professional personal appearance, clean vehicle.
- Optimized sales processes continuously based on customer feedback and changing market conditions.
- Managed client relationships via email, text and telephone to stay in frequent contact and maintain trust throughout sales process.
- Compared properties possessing similar features to determine competitive market prices.
Realtor/Broker Associate
Re/max United
07.1996 - 01.2001
- Achieved consistent sales by promoting properties through advertisements, open houses and listing services.
- Instilled confidence in prospective customers by maintaining professional personal appearance and a clean vehicle.
- Coordinated property staging and upkeep to promote quick sales.
- Optimized sales processes continuously based on customer feedback and changing market conditions.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Exceeded annual sales goals with innovative sales techniques.
Education
NC Real Estate License - NC Real Estate License
Wake Technical Community College
Raleigh, NC07.1996
Skills
- Buying Trends
- Customer Satisfaction
- Property Showing
- Market and Competitive Analysis
- Critical Thinking
- Real Estate Industry Understanding
- Transaction Coordination
- Home Evaluations
- Client Guidance
Certification
Accredited Luxury Home Specialist
Timeline
Realtor/Broker Associate
Ann Milton Realty
01.2017 - Current
New Home Sales Consultant
Wade Jurney Homes
01.2016 - 01.2017
Broker-In-Charge
For Sale Realty
01.2013 - 01.2016
Realtor Sales Associate
HomeTowne Realty
07.2008 - 12.2012
Broker-In-Charge/Realtor Sales Associate
Kivett's Happy House Realty
03.2003 - 06.2008
Realtor/Broker Associate
HomeTowne Realty
01.2001 - 03.2003
Realtor/Broker Associate
Re/max United
07.1996 - 01.2001
NC Real Estate License - NC Real Estate License
Wake Technical Community College
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