Connie Biesecker

• Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
• Helped resolve customer issues.
• Modeled outstanding customer service and held cashier team accountable for consistently delivering excellent customer service experience.
• Repaired minor issues for registers.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.

• Offered individualized student support through special accommodations, extra assistance and assessments.
• Substitute teacher in absence of instructor.
• Administered tests to class and graded papers.
• Maintained positive attitude and assisted students with individualized needs.
• Assisted Special Education teacher with all aspects of running classroom, including behavioral implementation.
• Collaborated with teacher to create customized classroom environment integral to students' needs.

• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
• Worked as part of collaborative team to address changing needs of children.
• Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, under supervision of a BCBA.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Behavioral implementation.
• Developed rules and set goals to maintain order in classroom.
• Feeding and changing as needed.
• Increased overall class participation by fostering a positive and inclusive learning environment.
• Assisted struggling students through one-on-one sessions, leading to increased academic success.

I am a Lead teacher teacher in an Infant Nursery. There are also two co-teachers under my supervision. Some duties include monitoring child milestones, helping, and providing parenting guidance for the young parent(s).