Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connie Brooks

Crystal River,FL

Summary

Personable office worker with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and writing.

Overview

10
10
years of professional experience

Work History

Office Assistant

Whetstone Oil
Crystal River, Florida
03.2016 - 03.2020
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Managed accounts payable and receivable for office grossing $1,500.000.00 per year.

Dining Services Manager

Sunflower Springs Assisted Living Facility
Homosassa, Florida
01.2013 - 04.2015
  • Greeted guests, sat at tables and brought orders to assist front of house staff.
  • Implemented training program for front of house staff to maintain high standards of customer service.
  • Designed overall floorplans and coordinated modifications for events and special reservations.
  • Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Purchased food and cultivated strong vendor relationships.

Cook Shift Leader

Community Hospital
Grand Junction, CO
11.2011 - 11.2012
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Owner/Operator

Sweet Georgia Browns
Homosassa, Florida
03.2007 - 10.2009
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Created and monitored promotional approaches to increase sales and profit levels.

Education

No Degree - Office Systems Technology

College of Central Florida
Ocala, FL

Skills

  • Calendar Management
  • Data Gathering
  • Customer Service
  • Record Sorting and Filing
  • Scheduling Meetings
  • Issue Resolution
  • Time Management
  • Verbal and Written Communication
  • Payroll Processing
  • Payment Processing

Timeline

Office Assistant

Whetstone Oil
03.2016 - 03.2020

Dining Services Manager

Sunflower Springs Assisted Living Facility
01.2013 - 04.2015

Cook Shift Leader

Community Hospital
11.2011 - 11.2012

Owner/Operator

Sweet Georgia Browns
03.2007 - 10.2009

No Degree - Office Systems Technology

College of Central Florida

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Connie Brooks