Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connie Brummett

Pueblo,CO

Summary

Compassionate with an accomplished background inspiring, motivating and leading teams to make effective decisions. Skilled at analyzing complex problems and implementing practical solutions. Strategic and committed to fostering culture of responsibility and accountability. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience

Work History

Billing Specialist

Genesis Family Health
04.2021 - Current
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Monitored customer accounts to identify and rectify billing issues.
  • Provided excellent customer service, developing and maintaining client relationships.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Worked with multiple departments to check proper billing information.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Located errors and promptly refiled rejected claims.
  • Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
  • Identified and resolved patient billing and payment issues.
  • Collected payments and applied to patient accounts.
  • Posted and adjusted payments from insurance companies.

Administrative Assistant

Kearny County Hospital
02.2018 - 01.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Lab Manager

Hamilton County Hospital
01.2010 - 02.2018
  • Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
  • Set and oversaw quality assurance guidelines for laboratory work.
  • Interviewed, hired and trained lab technicians to perform experiments and analyze results.
  • Developed and tested formulas for products to find high quality, low cost options.
  • Planned and coordinated new development programs to meet deadlines within budget.
  • Kept equipment maintained, facility clean and organized and inventory stocked to maximize performance.
  • Trained staff, scheduled work hours and assigned projects for 4-person work group.
  • Kept laboratory in compliance with applicable guidelines and laws.
  • Managed operational documents and produced reports detailing activities.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Education

No Degree - Medical Insurance Coding

AAPC
12.2023

Associate of Applied Science - Health Administration

Barton County Community College
Great Bend, KS
05.2006

Skills

  • Information Updates
  • Data Imports
  • Quality Production
  • Manage Proficiency
  • Coding Proficiency
  • Claim Processing
  • Billing Systems and Software
  • Accounts Receivable Expertise
  • Medical Billing and Collections

Timeline

Billing Specialist

Genesis Family Health
04.2021 - Current

Administrative Assistant

Kearny County Hospital
02.2018 - 01.2019

Lab Manager

Hamilton County Hospital
01.2010 - 02.2018

No Degree - Medical Insurance Coding

AAPC

Associate of Applied Science - Health Administration

Barton County Community College

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Connie Brummett