Jarrod Schaffer/Steele
Grand Rapids,MI
Overview
11
11
years of professional experience
1
1
Certification
Work History
Professional Tutor
Grand Rapids Community College Applied Technology Center (ATC)
09.2020 - Current
- Provided homework assistance using specific curriculum and materials.
- Scheduled office meetings and student appointments for staff teams.
- Engaged with students on a 1 on 1 basis, both in classroom tutoring and everyday needs.
- Enhanced office productivity by managing my managers calendar, scheduling appointments, and organizing meetings.
- Prepared records such as agendas, notices and minutes for meetings with other departments.
- Encouraged students in their academic abilities to continue their studies towards a goal or career path in both a productive and efficient manner.
- Identify and recommend changes to existing processes to improve accuracy, efficiency, and quality service.
- Coordinated room reservations accurately, minimizing errors or double bookings.
- Greeted visitors and students upon arrival, offered assistance, and answered questions to build rapport and retention.
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
- Assisted with the development of specific time management initiatives to help student develop study skills and efficiency.
- Assisted with improved understanding through the use of visual aids, real-world examples, and hands-on activities during tutoring sessions.
- Provided support during special events, ensuring smooth operations and guest satisfaction.
- Collaborated with team members to handle complex questions or issues, resulting in satisfactory resolutions for students and tutors.
- Organized, maintained and updated information in computer databases such as Blackboard, Zoom, etc.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy students or staff.
- Volunteered to help with special projects of varying degrees of complexity.
Personal Assistant
Client: T.J. Rau
08.2019 - Current
- Facilitated transportation to and from appointments.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Used discretion when handling confidential information.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Accomplished project deadlines by assisting with task completion whenever required.
- Maintained appropriate filing of personal and professional documentation.
- Providing Social Media Assistance/Marketing and Advertising
- Event Planning
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Personal Shopper
- Picking up coffee, dry cleaning, office supplies, groceries, etc.
Youth Development Specialist
D.A. Blodgett - St. John
05.2018 - 01.2020
- Provided guidance on goal-setting techniques, enabling participants to establish achievable short-and long-term objectives.
- Developed strong relationships with youth, fostering a supportive environment that encouraged personal growth and goal achievement.
- Led group discussions promoting critical thinking skills, empowering youth to make informed decisions about their futures.
- Led group discussions and activities to meet different community needs.
- Guided youths through admission and orientation tasks to speed up enrollment processes.
- Kept case files updated, accurate and aligned with requirements.
- Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
- Tracked service activities and outcomes against outlined plans and goals.
- Accommodated youths with academic and vocational trainings to deliver information on future career opportunities.
- Maintained documentation and records of training activities and group events.
Student Tutor/Lab Technician
Grand Rapids Community College
08.2013 - 12.2016
- Tracked learning progress in order to identify opportunities to enhance tutoring methods and help students achieve academic goals.
- Conducted in-person, online and instant tutor appointment options to accommodate student schedule
- Provided academic assistance to students with subject-specific problems and questions to improve student academic achievement Motivated students towards learning and studying to build self-confidence and reduce anxiety of failure in writing
- Participated in training classes to improve tutoring practices and learn new tutoring techniques
- Educated students on study tips and exam strategies
Education
Associate of Applied Arts & Science - Digital Graphics Communications
Grand Rapids Community College
Grand Rapids, MI12.2016
Skills
- Technologically Versed
- Empathetic
- Motivational/Upseller
- Emergency Skills
- Study Skills Development
- Test preparation techniques
- Relationship Development
- Professionalism
- Marketing
- Office Assistant/Secretarial
- Critical Thinking
- Team Player/Team Player
- Organization Motivated
- FERPA/HIPAA Informed
- Adobe Suite/Graphic Design
- Tutoring
- Account Management
- Social Development/Integration
- Creative
- Document Preparation
- Meticulous attention to detail
- Social Media Updating
- Microsoft Outlook
- Event Coordination
- Direct Mail Campaigns
Certification
- First Aid/CPR Certified
- CPI Certified
Additional Information
Thank You for considering my application. I greatly appreciate this opportunity and look forward to hearing from you
Timeline
Professional Tutor
Grand Rapids Community College Applied Technology Center (ATC)
09.2020 - Current
Personal Assistant
Client: T.J. Rau
08.2019 - Current
Youth Development Specialist
D.A. Blodgett - St. John
05.2018 - 01.2020
Student Tutor/Lab Technician
Grand Rapids Community College
08.2013 - 12.2016
Associate of Applied Arts & Science - Digital Graphics Communications
Grand Rapids Community College
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