Connie Burnett

• Licensed Real Estate Broker with over 30 years of experience.
• Designations: ABR, ASP, CLHMS, CNHS, CRB, CRS, EPRO, GRI, MCNE, SFR
• Specialities: Luxury, Relo, Seller Rep, Buyer's Rep
• Negotiated real estate contracts to navigate transactions between buyers and sellers.
• Assisted clients in financial planning for purchase.
• Compared properties possessing similar features to determine competitive market prices.
• Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.

• Checked documents and identifying credentials for all parties.
• Administered oath to document signers to obtain affirmation of truth.
• Looked for signs of fraud or coercion and refused notarization.
• Updated journal with names and dates for permanent record.
• Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.

Dynamic Top Producing Real Estate Broker with over 30 years of experience in managing, training, marketing and customer service. Excellent at developing presentations, overcoming objections, multi-tasking and building long-term relationships with customers. Professional, people oriented, an excellent communicator and successful in reaching record-high sales figures throughout my career. Excellent at relationship building, time management, sales & marketing and completing tasks.

• Level II Direct Sales Representive handling accounts in AZ, CA, NM, NV, UT, WA, MT and OR.
• Increased sales by offering consultation on product design and services and applying customer service and upselling techniques.
• Maintained relationships with established accounts and prospected new referrals by calling on customers and engaging prospects.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Resurrected and monetized dormant leads to build book of business and increase revenues.
• Knowledge of Salesforce, Microsoft Teams, Outlook, Wyatt, Design tools, Excel and 8x8 systems.

Managed workflow of all business processing including preparation of weekly reports, trained sales staff, worked directly with customers and as a Builder's liaison. Contacted all customers, prospects, and handled complaints. Developed solutions to sales challenges and maximized business opportunities. Handled all aspects of customer communication from start to finish, monitored sales team performance, analyzed data created new advertising to increase growth.

Worked as the Executive Assistant for the General Manager. Handled phone calls, meetings, assisted with presentations, board meetings, data entry, financial and fiscal reporting, created expense reports, spreadsheets and analyzed data to track performance, bookings, forecast and projects. Worked directly with large groups and hotel guest to make sure that customer experience was a positive one and expectations were met.