Connie Byrge
Rockford,IL
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds.
Overview
8
8
years of professional experience
Work History
Merchandiser Retail Team Lead
Select A Service
02.2023 - Current
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Negotiated advantageous vendor relationships for additional marketing support or exclusive product offerings instore.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Coordinated special events or promotions within the store environment, creating excitement around featured products or limited-time offers.
- Supported loss prevention initiatives by maintaining awareness of potential security risks and alerting management when needed.
- Facilitated clear communication between store associates and corporate teams regarding merchandising goals, expectations, and feedback on execution quality.
- Established positive rapport with customers, fostering loyalty and repeat business through attentive service and knowledgeable product recommendations.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Established strong vendor relationships to maintain and support business.
- Implemented sales strategies to generate leads and maximize profit margins.
- Developed visual merchandising plans and strategies to promote store offerings.
- Presented store update suggestions and layouts to management and stakeholders.
Child Care Aide
Self Employed
11.2019 - 01.2023
- Enhanced children''s social skills by organizing group activities and fostering positive interactions.
- Supported child development by implementing age-appropriate learning materials and activities.
- Promoted emotional growth through compassionate guidance and conflict resolution strategies.
- Established a safe, nurturing environment for children to thrive both emotionally and physically.
- Assisted in the implementation of daily lesson plans, ensuring adherence to curriculum guidelines.
- Maintained accurate records of each child''s progress, sharing updates with parents during conferences.
- Managed behavioral issues in a calm, professional manner, utilizing effective behavior management techniques.
- Ensured cleanliness and organization of the childcare facility, adhering to health and safety regulations.
- Administered first aid when necessary, maintaining proper documentation and communication with parents.
- Developed strong relationships with families, fostering open communication and mutual trust.
- Participated in ongoing professional development opportunities to stay current on best practices in early childhood education.
- Contributed towards regular evaluations of existing policies or procedures within the childcare setting – suggesting improvements where needed.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Logged information regarding naps, feedings and any medications administered.
Shift Lead
Speedway
03.2016 - 04.2017
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Streamlined inventory management processes to reduce waste and increase profitability.
- Collaborated with management to develop strategies for improving overall store operations.
- Conducted regular team meetings to discuss progress, address concerns, and set goals for continued improvement.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Mentored team members in professional development activities that ultimately led to promotions within the organization.
- Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
- Ensured compliance with company policies as well as local health department regulations throughout daily operations.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Developed creative solutions to operational challenges while balancing budgetary constraints against desired outcomes.
- Trained new employees and delegated daily tasks and responsibilities.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Completed performance valuations to identify weakness and develop improvement strategies.
Operator
Pennicle Logistics
08.2015 - 02.2016
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
Education
High School Diploma -
Roosevelt Community Adult Education
Rockford 05.2003
Skills
- Friendly and Outgoing
- Planogram Design
- Retail Sales Professional
- Markdown Procedures
- Reliable and Punctual
- Visual Merchandising
- Stock Rotation
- Customer Relationship Management (CRM)
- Supply Chain Management
- Team Leadership
- Adaptability
- Analytical Thinking
- Problem Solving
- Data Analysis
- Time Management
- Attention to Detail
- Organizational Skills
- Problem-Solving
- Relationship Building
- Adaptability and Flexibility
- Originality and Creativity
- Team Collaboration
- Clear Communication
- Work Documentation
- Project Coordination
Timeline
Merchandiser Retail Team Lead
Select A Service
02.2023 - Current
Child Care Aide
Self Employed
11.2019 - 01.2023
Shift Lead
Speedway
03.2016 - 04.2017
Operator
Pennicle Logistics
08.2015 - 02.2016
High School Diploma -
Roosevelt Community Adult Education
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