Data analytics professional with over 20 yrs. of experience in research and analytics. Strong communication, organizational and analytic skills.
Work History
Data Analyst
Texas Work Force Commission
Collect occupational employment and wage information from Texas employers via telephone and assign standard occupation codes for the Bureau of Labor Statistics
Verify the accuracy of survey data and analyze the occupational and wage information received to assign correct standard occupation codes
Research and analyze occupational and wage information to identify inconsistencies
Reach out to survey respondents to clarify inconsistencies and data quality issues
Provide commentary on data quality assurance questions
Extensive internet research on companies, industries and occupational job duties
SALES ASSOCIATE SALES ASSOCIATE
Wal-Mart
Engaged with customers to effectively build rapport and lasting relationships
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
Solved customer challenges by offering relevant products and services
Served as backup Operator, providing a positive first impression to existing, new and potential customers
Routed calls to appropriate departments
RESEARCH ASSOCIATE
ST. EDWARD'S UNIVERSITY
Juggled a variety of end-to-end projects requiring online survey research, attention to detail, data analysis, procedure design and preparation of reports while meeting strict deadlines
Extracted student data to develop the fact book and complete ad-hoc request
Completed college guide surveys such as Princeton Review and US News
Prepared required government reports such as IPEDS and participated in national surveys such as the National Survey of Student Engagement (NSSE)
Utilized Qualtrics online survey platform for collecting data on graduating students and alumni about their experiences at the university, employment status and their plans for the future
Best practice methods were used to maximize the survey return rate and data relativity
Collected student feedback each fall, spring and summer semesters
Data was collected using paper forms and online survey methods
Collaborated with leadership team to identify relevant questions and determine best methods of collection for a variety of project
Collected, combined and analyzed data from internal and external sources using industry tools such as Excel, SPSS, Qualtrics and SQL
Constantly evaluated each process in an effort to make existing methods more effective by examining new resources to improve processes while improving productivity
Supervised and trained student and temporary staff
Medical Services Coordinator II at State of Texas-Texas Workforce CommissionMedical Services Coordinator II at State of Texas-Texas Workforce Commission